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August 2024 by LeKari D.
Great customer service and really nice people. I will be making them my main mechanic moving forward. Thank you
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July 2024 by Marques Cormier
Let's start with the good. None! If we want a silver lining the issue I went in there for is no longer an issue but I have no true idea of what it was.
I went in to check to see why my back break lights stayed illuminated and did not turn off. When I walked in he was sitting down in the garage eating and told me he cannot stop eating to right now to help me or even take my name and number for me to leave my car. He told me to wait for him to finish and he would let me know when he was ready. Normally I would have left completely but I did not have the time to take my car all over Houston and the reviews here seemed to be really good so I waited.
Once his royal highness was finished with his meal he took my car key and phone number in 30 seconds and I was on my way home in an uber. He could have done that 25 minutes before that.
When he called me to tell me what the issue was I did not understand what he was telling me. I also told him that I was a little hard of hearing so I was having trouble making out the issue so I asked if he could text me. He told me he doesnt have time to do that. He also told me and I quote "If you do not understand what I am telling you then thats your problem not mine." I sincerely told him I did not mind paying for the service but I just wanted to understand what needed to be fixed and why. I feel like that is not too much to ask if I am going to pay for a service. He once again reminded me that it is not his problem it is mine.
Due to the fact that I had to go to a dinner and also did not want the problem to worsen I just let him fix it. I picked up the car today and he told me again he only knows how to tell me whats wrong and how much it costs and that it is not his problem that I do understand!
So I paid the balance and left. I did not converse with him at all or try to explain my frustration or ask for any other explanation. I just paid and left.
So I caution you to be very very cautious when visiting this shop. Honestly I would try to avoid it at all costs if other options are available. The gentleman there are rude and there is zero transparency. I have no idea how the reviews are so high with this level of terrible customer service.
Please RUN not WALK away from this place! Run as fast as you can! One of the worse experiences of going to a mechanic and that's saying a lot!
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March 2024 by marc f
Does the best job?
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March 2024 by joe r
Been here 4 or 5 times for repairs. Polite mechanics that work quickly with fair prices. Very convenient for downtown location
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November 2023 by Laura
Horrible service. These 2 guys were chit chatting in a office, saw me walk up, stared at me when I waved at them, gave me a ✌?, looked at each other and shrugged. If they don't want buisness, then they should close up for the day. I was in search for a regular mechanic and stopped here... ill just find another.
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October 2023 by Gail S.
We have used Ryle's for all repairs to every car we have owned for 10 years now. They are so honest and hard working! We trust them with everything and will only use them. They do not over charge you. They are so responsible and fine people to work with!!! The Best!!
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September 2023 by Alif Ajani
Always great quality of work when I go for regular oil change, inspections or any repairs. Fair pricing as well, would definitely recommend.
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September 2023 by Zachary Kluver
Honest, and very good prices for the labor
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September 2023 by Amanda N.
I had a great experience with Ryle's complete Autocare. My 2018 Nissan Rogue was blowing hot air which isn't great for September in Houston. I had Firestone on Washington look at it and they said I would need a new AC condenser and it was going to be around $1000. I called a few places Montrose Automotive wanted about the same ($500 for part, 330 labor, 280, evac charge). Benson's in Webster quoted lower (around $750) but they couldn't get me in for atleast a week. A few others either wouldn't quote over the phone or didn't call me back. Ryle's was able to get me in right away. I called ahead of time and they said no problem. It is supposed to be a 3 or 4 hour job and they only took 3-4 hours. I dropped it off at 1:30 and had it back by 5 the same day. I ended up paying $580 for the AC Condenser (550 + $30 in Freon). This is a quick, efficient, and inexpensive small business and I will definitely check with them next time I have car trouble. Thanks!
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August 2023 by Biji
My new honest mechanic!The check engine light on my car was on and thus wouldn’t be able to pass state inspection. I first went to Montrose Automotive Center who charged me more than $100 for a diagnostic and then proceeded to tell me I would need a new catalytic converter and would cost me over $1300. The person I had to talk to was very sales oriented and seemed straight out of a dealership. I didn’t trust them so I took my car here to Ryle’s for a second opinion.Ryle’s gave me a free diagnostic check, fixed my check engine light issue, did my state inspection, and replaced a hose, all for only $150. In fact, Ryle’s tried to charge me only $125 but I insisted on increasing it to $150 due to the quality and value of the service.If you are looking for an honest, trustworthy mechanic who does not unnecessarily upsell you, then Ryle’s is your place.
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August 2023 by Khang P.
Great and speedy service. I brought my 2017 honda civic to get AC repair and got it back the same day. I worked with Tang he's responsive, fast, and experienced. Just by looking and diagnosing for less than 30 mins he knows what the problems are and communicate it with you. And omg the pricing is great! Fair! Not too high and the quality of work is awesome
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August 2023 by Biji C.
My new honest mechanic!The check engine light on my car was on and thus wouldn't be able to pass state inspection. I first went to Montrose Automotive Center who charged me more than $100 for a diagnostic and then proceeded to tell me I would need a new catalytic converter and would cost me over $1300. The person I had to talk to was very sales oriented and seemed straight out of a dealership. I didn't trust them so I took my car here to Ryle's for a second opinion.Ryle's gave me a free diagnostic check, fixed my check engine light issue, did my state inspection, and replaced a hose, all for only $150. In fact, Ryle's tried to charge me only $125 but I insisted on increasing it to $150 due to the quality and value of the service.If you are looking for an honest, trustworthy mechanic who does not unnecessarily upsell you, then Ryle's is your place.
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August 2023 by M L.
Asked questions. Answered quickly and hung up without giving me a chance to respond.
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July 2023 by Jay V.
Ryle was fantastic. Great fair pricing, friendly, and have honest advice on how best to maintain our vehicle. Yelp said they are open at 8:00 on a Saturday - we needed an urgent oil change before a trip. He didn't open until 9:00, changed hours, but took my call and rushed to the shop to get me in and out super fast. I probably won't be going anywhere else now.
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July 2023 by Squeeky T
I went here to get a inspection and this Asian owner was prejudice he tampered with my tail light and said my tint was to dark on my car...my tint was legal and what do tint have to do with the machanic of a car...I looked in my trunk and he pulled out wall cover and put my tail light out and didn't even have the nerve to attach it back. Your business should be closed down because you are a racist. My inspection passed elsewhere.....so if you are African American take your business elsewhere.
