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January 2024 by Zahan Shokrekhuda
Rob was amazing and very helpful. I had gone to another location previously and had problems with the shoes I was running in but the associates didn’t do the best job in taking care of those problems. Rob was super attentive and careful, he made sure I found the best pair of shoes that would prevent my blisters from occurring. Definitely recommend this location and Rob is a great associate!
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January 2024 by Nancy Kaplan
After having a rough time other places, we came here for Brooks Ghost Extra Wide shoes. We were just glad to get the shoes but Henry was extra super helpful. He loves his job, is very knowledgeable, and is so friendly and took great care of us.
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December 2023 by Christopher Malmevik
A fantastic store. It doesn’t matter which one I go into, I’m greeted with cheerful knowledgeable employees that share my passion for running. I had a wonderful time chatting with the guy who helped me get the perfect shoes. If you have questions as a novice runner, they are perfect to help too. I recommend this place to all levels of fitness.
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December 2023 by Mukul Advani
Very polite staff. Were attended yesterday by Cullen, a young and very helpful sales person. He went above and beyond trying to find me the right pair of gym shoes.He is very efficient and reliable. We highly recommend this store.
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December 2023 by Imani
Today was my first time at Fleet Feet and I had an interesting experience. The first sales attendant I worked with was excellent - he explained what Fleet Feet did, scanned my feet and helped explain the results. After bringing out several shoes and having me try them on he left me to decide between the 5 or so different styles brought out.After our initial interaction, he started working with a couple looking for shoes. During that time, I was trying on shoes and deciding between them. After around 15 minutes, I decided on my favorite two pairs. Then I sat for at least 20 minutes without being acknowledged by any other employees as other customers came in and left. The original individual I worked with was still working with the couple who came in after me, so I did not expect him to stop working with them, but the other three employees did not speak to or acknowledge me for at least 20 minutes. During that time an older female employee did grab one of the shoes in my stack to show another customer - all while not acknowledging me.After the aforementioned time period, a dark haired male employee asked if I needed anything, which I appreciated. I stated I wanted to see if the shoe I decided on came in any other colors. So he went up to the computer to check, and when searching my shoe size the tall male employee next to him stated “11 women’s, I know right”. While I do not have the full context of the conversation, I doubt the comment was made in a positive light. So after that, I just left, I didn’t find any need to spend money with a company that has employees who treat certain customers with such distain.Despite my extremely positive experience with the first employee I worked with, I doubt I’d return to this location for any shoe purchases or consultations. I hope no one who walks into any Fleet Feet experiences being ignored then having their shoe size mocked. I hope this feedback is useful.
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November 2023 by Imani Parker
Today was my first time at Fleet Feet and I had an interesting experience. The first sales attendant I worked with was excellent - he explained what Fleet Feet did, scanned my feet and helped explain the results. After bringing out several shoes and having me try them on he left me to decide between the 5 or so different styles brought out.After our initial interaction, he started working with a couple looking for shoes. During that time, I was trying on shoes and deciding between them. After around 15 minutes, I decided on my favorite two pairs. Then I sat for at least 20 minutes without being acknowledged by any other employees as other customers came in and left. The original individual I worked with was still working with the couple who came in after me, so I did not expect him to stop working with them, but the other three employees did not speak to or acknowledge me for at least 20 minutes. During that time an older female employee did grab one of the shoes in my stack to show another customer - all while not acknowledging me.After the aforementioned time period, a dark haired male employee asked if I needed anything, which I appreciated. I stated I wanted to see if the shoe I decided on came in any other colors. So he went up to the computer to check, and when searching my shoe size the tall male employee next to him stated “11 women’s, I know right”. While I do not have the full context of the conversation, I doubt the comment was made in a positive light. So after that, I just left, I didn’t find any need to spend money with a company that has employees who treat certain customers with such distain.Despite my extremely positive experience with the first employee I worked with, I doubt I’d return to this location for any shoe purchases or consultations. I hope no one who walks into any Fleet Feet experiences being ignored then having their shoe size mocked. I hope this feedback is useful.
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November 2023 by Laura Salkowski
The girl who was working was incredibly helpful in finding me a perfect running shoe for my marathon training and racing. She did an analysis of my arches, pressure, sizing needs, and general running concern, brought out a few pairs for me to try, and then I literally had like a wow experience with a shoe that was so comfortable I couldn’t even believe it. Already a few runs in and loving them. You totally changed my running experience thank you!!!
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November 2023 by Nafissatou Diop
As a woman that wears a size 11.5 in men’s I always find it hard to get something that I like and that’s of quality but this was the first time I enjoyed shoe shopping. David was so amazing for the first time in my life I left feeling amazing after buying a pair of shoes. Keep up the great work David.Update: 11/20/23I came with hip pain. I was helped by Manny who was amazing I was able to buy new running shoes and insoles. After trying on the shoes and insoles I felt no pain thanks to Manny. This is the only Fleet feet location I go to and highly recommend it. Ask for Manny when you go.
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November 2023 by Umayr Kaleem
David at Fleet Feet has been an incredible asset on my running journey. His extensive knowledge and expertise have made a remarkable difference in finding the perfect shoes, whether for novice training or my Ironman race. I've not only felt comfortable but also more efficient and confident in my runs.What truly stands out about David is his deep understanding of footwear and the nuances of running, including form and fit. Thanks to his guidance, I've developed a newfound appreciation for running, transforming it from a daunting task into an enjoyable experience.David's expertise extends beyond shoes; he's well-versed in nutrition and fueling, offering valuable insights on all things running-related. His genuine passion for helping runners reach their potential shines through in every interaction.Overall, David's exceptional service, knowledge, and enthusiasm have made a significant impact on my running journey, and I'm immensely grateful. Whether you're a novice or an experienced runner, I wholeheartedly recommend seeking David's expertise at Fleet Feet.
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November 2023 by Brock Hedgecoke
Manny was very helpful! I was on a little bit of a time crunch needing some new shoes for a group run, and Manny was very quick to help me find a good fit. Also love the 60 day return policy.
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October 2023 by tati v
Kristel is so knowledgeable and helped me pick out a running shoe for my first 5k! I love coming into a store that has a friendly atmosphere and attentive workers. And Fleet Feet was very great!! Manny was also very awesome and nice!!
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October 2023 by Rufio
Asked to use their machine thing to have an analysis on my feet so I can get an idea on my arch and possible run type. I wanted to see what shoe would be best for me based on those metrics. They refused and said it will only give me my shoe size even though I’ve seen many videos online of it doing much more than that. They also did not have most of the shoes I wanted to try. The pricing is also really not competitive as it’s generally much cheaper if you purchase from the manufacturer website. Overall was not a great experience.
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September 2023 by Alena B
I really appreciated the level of service at Fleet Feet. David helped me when I walked in. They have a really cool machine to measure your feet. I learned that my feet are actually a lot bigger than what I thought and slightly varied in size as well. I then asked for David’s insight on running shoes as well as comfort with a hint of style. He gave me a variety of options and was really patient with me as I tried on soo many pair. I asked a lot of questions because I never buy shoes & he was very knowledgeable about the various brands. I ended up leaving out with a pair I was really confident about and within reasonable price. David didn’t try to upsell or pressure me throughout the entire visit. I really appreciated that too. 10/10 recommend coming here if you’re looking for athletic sneakers. Thank you!!
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September 2023 by Lauren Friede
Had a wonderful experience with Manny at Fleet Feet River Oaks this evening! He was extremely knowledgeable and knew exactly what I needed. Will definitely continue to get my running shoes here!
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September 2023 by Jeanna Bamburg
Super happy with experience at this shop. Hubby and I went in for new running shoes; helped by Manny. He was extremely knowledgeable about our options and helped us get into right shoe.I could tell that other customers sought out their expertise too.Also, I’m thrilled with their 60day return policy (for any reason if the shoes don’t work out). Highly recommend!