-
February 2024 by MRG_ Erick
Mellisa Helped me out tremendously throughout the whole process she gave me the best price around and she did the work quick and nice the car is running great now
-
November 2023 by Courtenai Leverton
I called and whoever answered the phone was very rude and was saying "what do you need, what is it that you need" after all i said was that i was looking for rockys east end frame and body shop, as if I was annoying her. So I hung up. I'm not going to take my car to get fixed by someone who is bothered by me. Beware if you call, it sounds like a cell phone number when they answer which is why I was clarifying where I was calling in the first place. And to the company I hope they realize you won't get more customers if you keep answering your phone that way.
-
July 2023 by Dominic L.
I had my car at the shop earlier in March to get frame work done. I figured my tools in my car would be safe in the trunk. So it took them way over a month even though I paid for the repairs in full. Not only did I get charged more than what I supposed to pay because the owner of the shop who is my cousin named Melissa Morales because she miss calculated the repairs. Come to find out my tire compressor, my toolbox set, and there was still spots on my car that weren't painted. All I got in return was an "Ok", instead of a sorry or reimbursement. No accountability for her sorry workers who you can tell have no papers. Do yourself a favor and go to a caliber collision before you risk getting robbed and sorry body work.
-
November 2022 by EastEnd FrameCollision
Frame work repair was on point for alignmentService: Air conditioning
-
October 2022 by Enrique Sanchez
I worked with Melissa on my insurance claim. I didn’t want my car totaled out since it was still drivable. She reassured me she could fix everything in a decent amount of time. She called me in 2 weeks and I went for my car. Dang they did an awesome job in such a short time. I highly recommend working with them , great service.Services: Body & Trim
-
October 2022 by Enrique S.
I was rear ended in a freeway accident and didn't wanna use the insurances preferred collision shop so I googled a few places and drove by. I stopped by east end and ended up talking to Melisa. She didn't pressure me or try to reel me in with lies. She reassured me if I used theit services they would get the job done in good timing and I wouldn't have to worry about anything they would take care of it. 2 weeks later I get a call, you can come pick up your truck. She went above and beyond to make sure my car was done to good expectations . I definitely recommend you take your vehicle here they do great work
-
June 2022 by Frank Freeman
My door fell off, they put it back on very fast, what more could you want
-
February 2022 by Precious Mata
I highly recommend Melissa and her team! They did a great job and my car looks great now. Thank y’all so much.Service: Body & Trim
-
September 2021 by Brandon Lacy
They did an excellent job fixing the damages that was done to my vehicle. They kept me updated on everything. They're work so was good that it felt like I left a car dealership. I highly recommend them. You won't be disappointed one bit. Ms. Melissa, thank you and your team for the excellent job. My car looks brand new.Services: Painting
-
August 2021 by Rick Alvarez
This is the BEST Body shop in HOUSTON!! Work is very professional and Customer Service is outstanding. SHHH! A little known kept secret, this is the BEST BODY SHOP in Houston that knows how to work CORVETTE Fiberglass and SPRAY CORVETTES like no other. I am elated by the work done by this shop! I highly recommend this shop to all - No matter how big or how small. The owners and employees treat you like family. I will be returning for body and paint on my Classic cars!Service: Body & Trim
-
May 2021 by Melissa Torres
Took my car here and they did an excellent job!! You can't even tell my car was damaged, I really recommend this place and will definitely use them again!
-
January 2021 by Queen zakerria lambert
They did an amazing job on my vehicle I would recommend them to other people and I will come back again God for bid anything happen to my car again and I will give them a 10 stars rating thank you so much ms. Melissa and also ms. Jenny I love my car ??????this is Ms.Gina
-
January 2021 by Daryl Alvarez
I highly recommended this place. Good customer service and there output is on point.
-
December 2020 by Orlando Godoy
Great work! Thank you guys!
-
June 2020 by The 1 and Only Twix
I spent weeks all over Houston looking for someone to straighten out my truck frame and every other shop over priced me or gave me the run around , I decided to go to East end and Melissa was straight up and honest had the job done in 1 day now I’m able to lift my truck and ride clean thanx to Melissa if anyone is looking for collision work done go to East End Frame Collision and ask for Melissa great person, honest and gets the job done.. A1 - quality work..
