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August 2024 by Matthew Wang
I worked with Matt for my insurance. He was accommodating and knowledgeable. It felt like he genuinely cared about helping me, instead of chasing a quick buck. 10/10 would recommend.
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June 2024 by Gillian Boyer
Super friendly, very responsive, and great rates. Kayle is great to work with!
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May 2024 by Molly Schultheis
Kayle was so helpful and responsive throughout the whole process and getting me set up with my new car insurance! I highly recommend!
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May 2024 by Andante Kisk
Natalie @ Rock Nelson State Farm delivers exemplary customer service.
I know always my insurance needs are protected & I'm covered. Every detail of my insurance plan is explained to me in simple explanations and not insurance
complicated terminology.
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May 2024 by staci edmonds
Very supportive and great customer service. Thank you!
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May 2024 by Angelica Guerrero
Great customer service from Natalie G and very helpful!
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May 2024 by Dave M.
Great customer service. Been with them for several years.
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April 2024 by Alexandria Medina
Natalie Garay goes above and beyond when it comes to customer service. Her response time is great and so is her attitude. She is always willing to help me get the best discounts for my insurance needs.
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April 2024 by Paul Nguyen
Have been working with this office for 3 years now. Both Natalie and Rock have been great with explaining policies thoroughly and welcoming me into the office whenever I need to visit.
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April 2024 by Randa Mariam
Great customer service. Even through a stressful situation Kayle and Andrew have been amazing. Andrew especially has been honest and patient in answering all questions and even going above and beyond to ensure satisfaction. I would recommend anyone to State Farm and strongly advise they go through Andrew for top tier professionalism and service.
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April 2024 by Randy tanner
I would like to thank Natalie, every since she has been our customer account rep, we have been supported and Natalie has Kept us current on all increases, decreases, Offers, ETC.
Natalie provides us with options without having to ask. Thank you Natalie for your great customer service.
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March 2024 by Brenda Maldonado
I’ve been with Rock Nelson over 2 years and they’ve been the best to work with.
Their staff is extremely knowledgeable , friendly and help get you the best insurance rate possible
Nataly & Kayle are my go to point of contacts and they always are very helpful to me and my family
I use them for my home, auto and business insurance and I couldn’t recommend them more!
They’ve helped me save so much money
Thank you all
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March 2024 by Blanca Ruiz
Great customer service! I called in to get some information on auto Insurance a young lady named Natalie answered all my questions and took the time to see what was best for me and my family.
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February 2024 by Andrés Jiménez
Excellent precise and timely service, brief and fast communication, Amy helped me, super friendly service 10/10
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February 2024 by Daniel Pena
Natalie was very understanding to the all questions that I had. Very professional !!!
