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January 2024 by David Jason
By far the best body shop in Houston. The only place we go for over 25 years.
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January 2024 by Natalie Miller
Great body shop, very fair and respectful. Brought my car there and they did great work
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January 2024 by sumayah
Amazing service. Would highly recommend, my car looks like new!!
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December 2023 by Yusuf Civelek
Sam took care of my car?
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November 2023 by Andy Reiser
Work looked good at first but after 3 years now the paint doesn’t quite match in certain angles of sunlight, and the replaced headlight is faded yellow while the original is still crystal clear! So they put in a used light that had the coating buffed off of it.I went over there about the paint color but they just shrugged and said there was no difference.
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September 2023 by Jeanne Manalo
Tomas and his team did a fantastic job from getting me a quote all the way to final deliverable of the paint job. My car was returned in a manageable timeframe and in great condition.Service: Painting
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August 2023 by Bryan Panjavan
Good as new. Spoke with Sam and Gilbert. Polite, professional , felt taken care of the whole time. They sent emails daily and answered my questions immediately. Cost was exactly as quoted.
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August 2023 by Ayden Khalil
A Nightmare Experience at River Oaks Paint and Body ShopI recently had the misfortune of visiting River Oaks Paint and Body Shop, and it was an absolute disaster from start to finish. I cannot express my disappointment enough with the quality of their work and the overall experience I had.To begin with, the customer service was abysmal. The staff seemed disinterested and lacked basic knowledge about their own services. It was as if they couldn't care less about helping customers or providing any sort of guidance throughout the process. I found myself constantly having to chase them for updates, and even then, the information I received was vague and unhelpful.Now, let's talk about the actual paint and bodywork. To put it bluntly, it was a complete disaster. The paint job was sloppy and uneven, with visible streaks and imperfections all over the car. It was clear that they didn't take their time or pay attention to detail. Additionally, they managed to scratch the surface in multiple places, leaving me with even more damage than I had initially. It was evident that they lacked the necessary skills and expertise to handle even the simplest of tasks.To make matters worse, when I expressed my dissatisfaction with their work, they were incredibly unprofessional and dismissive. Rather than taking responsibility and trying to rectify the situation, they simply brushed off my concerns and made excuses. It was clear that they had no intention of providing any sort of customer satisfaction.In conclusion, my experience at River oaks Paint and Body Shop was a complete nightmare. From the lackluster customer service to the shoddy paint job and the overall unprofessionalism, I would strongly advise anyone considering their services to look elsewhere. Save yourself the time, money, and frustration by avoiding this place at all costs.
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August 2023 by Zach Laughlin
Would give zero stars if possible. Paint and body work done on my vehicle with no quality in mind paint is peeling and crack on the car and no dents where fixed just touch up paint applied. Own of business call me a joke after pointing out the issues. Stay far away from this placeService: Body & Trim
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August 2023 by emma wagenaar
Do not take your car here! Awful staff and terrible body work. Car sat in shop for 4 weeks and came out with mistakes all over. Paint peeling, scratches, missing parts, glue on the tail lights, and more. Confronted the owner and he told us to take a hike, stay away!Services: Painting
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August 2023 by Ayden K.
A Nightmare Experience at river oaks Paint and Body ShopReview:I recently had the misfortune of visiting river oaks Paint and Body Shop, and it was an absolute disaster from start to finish. I cannot express my disappointment enough with the quality of their work and the overall experience I had.To begin with, the customer service was abysmal. The staff seemed disinterested and lacked basic knowledge about their own services. It was as if they couldn't care less about helping customers or providing any sort of guidance throughout the process. I found myself constantly having to chase them for updates, and even then, the information I received was vague and unhelpful.Now, let's talk about the actual paint and bodywork. To put it bluntly, it was a complete disaster. The paint job was sloppy and uneven, with visible streaks and imperfections all over the car. It was clear that they didn't take their time or pay attention to detail. Additionally, they managed to scratch the surface in multiple places, leaving me with even more damage than I had initially. It was evident that they lacked the necessary skills and expertise to handle even the simplest of tasks.To make matters worse, when I expressed my dissatisfaction with their work, they were incredibly unprofessional and dismissive. Rather than taking responsibility and trying to rectify the situation, they simply brushed off my concerns and made excuses. It was clear that they had no intention of providing any sort of customer satisfaction.In conclusion, my experience at River oaks Paint and Body Shop was a complete nightmare. From the lackluster customer service to the shoddy paint job and the overall unprofessionalism, I would strongly advise anyone considering their services to look elsewhere. Save yourself the time, money, and frustration by avoiding this place at all costs.
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August 2023 by emma w.
Terrible service! Car sat in shop for over a month then came out with all types of mistakes. Paint chipping, parts missing, glue on tail lights and more. When the owner was confronted with these issues, he told us to take a hike. Stay away!
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August 2023 by Ethan P.
This shop is an absolute joke! Don't know why I gave this business a chance after all the bad things I heard, but they somehow still managed to disappoint. Don't go to this shop even for the simplest of work.
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August 2023 by Adam B.
Does anyone know where my car is? Because I dropped it off here last week and told me they Dont have it.
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August 2023 by Cameron M.
Awful service, they will lie to you about progress being done. Car was returned almost a month after ETA and is missing parts and has gaps between panels. Management doesn't know how to manage employees, I'm not sure how to put into words how dissatisfied I am with their work.
