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December 2023 by Hector Mejia
In this case it hurts even more difficult to open and when you call and someone answers you they take it out of bad temper. and they tell you if they are closed and how do you know if they have a schedule just to be closed? I called 7:30 am
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December 2023 by Jason N.
I had a very good experience in buying a ram 3500 in October . I needed to get another one today I reached out to Ismael and he went to work to make this purchase very quick and a great deal. I will definitely buy again from him. Every one I interacted with was friendly and helpfull.
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November 2023 by Rusty S.
I've been buying vehicles from River Oaks forever! My first truck (a Chrysler Arrow Sport small truck) was bought here in 1981! Bought it from Alan when he was in sales. This dealership has been nothing short of amazing! Always professional, honest with integrity! I've not only purchased and did trade-ins, but have used their service department, body shop and aftermarket. Never been disappointed! What was promised was delivered. I expect to be doing business with them for a long time!
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November 2023 by Anthony V.
The parts department here is hands down the best in Houston! I travel to different dealerships throughout Houston & occasionally thru Texas, and these guys are top-notch on their game! ? ?
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October 2023 by Katherine N.
Had an excellent experience buying a used Jeep Grand Cherokee here- salesperson was Randy. Good price, everything was super easy & quick. The staff are professional & very nice. Highly recommend!!!
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October 2023 by Marge A.
This is a review for the body shop, DO NOT TAKE YOUR CAR HERE! If I could give them zero stars I would. My car was being "repaired" for 4 months. The entire time the car was there, no one called me with updates about my car unless I called and requested someone to call me back. The customer service is horrible and completely unreasonable. They kept telling me that the car would be ready "in 2 weeks"....this went on for 4 months. Terrible experience.
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August 2023 by Isaac Segovia
Called Parts Dept.Spoke with JR.He was knowledgeable and provided excellent customer.
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August 2023 by Nathan Martinez
Amazing experience, fast and easy purchase, In and out in less than an hour.
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June 2023 by abdallha amer
If there was a zero star, I would have given it to the part sales department
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May 2023 by Jeremy Gottlieb
Bought a used Ford expedition max barely drove it and AC not working they said if anything comes up give a buzz - maybe drove a few hundred miles in 8 mos and they don’t honor their word or try to be helpful - their used car manager Pete was unhelpful and unfriendly super disappointed since customer services is one of their core values
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May 2023 by Emin S.
This review is specific to their body shop. I had their body shop fix my Honda accord twice and they did an excellent job. It seems the guy that kept the back office organized has left and this time I was directed to some 25 yo guy who actually offered to do part of the job off the record for discount, gave me a way overblown estimate (GEICO comp was half of what he quoted) and then refused to return calls when he realized I would want to pay part of it through insurance. This place is a dump but at least previously they did the work and they did it well I am guessing post Covid they gave up and adapted fully to the mediocrity of Houston in general.Don't go here, they are no longer a good body shop.
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April 2023 by Trece A.
Jack/Pete & RayExceptional !!!The reason ofMe needing a new car is because my car was stolen.For 2 months i had to wait on Geico & Gap insurance for paperwork. It tool long hours..numerous phone calls/rental cars and patients. But I got it done along with these guys they stuck in there and was patient the whole time. I cam see why you Mr.Helfman business has been prosperous and will continue to do so...THEY REALLY CARE.. These guys worked and got me into my dream car. Each one had a very special part in the process. Jack thank you for being so patient each day... Pete thanks for helping jack along the way.... RAY thank you from the bottom of my heart for going above and beyond
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April 2023 by Sarah Hill
Blake and Hussein are so accommodating. No pressure. They just want to help and make sure your buying experience is stress free.
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April 2023 by Dwayne Johnson
One of my favorite places to shop. I have purchased many cars and it is always a fantastic experience.
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April 2023 by Jay Davis
I walked in the door and was greeted well. It was one of the sons of the dingbat dad doing the worst commercials ever produced. He asked me upfront (all smiles) what I was looking for and if I was ready to buy the Ram today? I said "never drove one would it's my first day of searching for trucks". He said then you'll have to excuse me I don't have time to help you. He walked away don't know if he was going to get another salesman. I walked out won't ever be back
