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July 2023 by Jessica N.
Gil with Rice Village Diamonds and his staff are kind and professional. We have worked with them for years, and recently Gil assisted me with an insurance situation when my wedding ring needed replaced. He took the time to personally help with the details, leading to the best results I could ask for! In addition, their selection of gems and pieces are beautiful and they are skilled craftsmen with custom work. I highly recommend Gil and Rice Village Diamonds!
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June 2023 by Liam F.
I had the best experience with Rice Village Diamonds designing a custom ring. I tweaked the 3D CAD designs about six time before the ring was just as I wanted. I couldn't be happier!
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June 2023 by Calvin Chao
If you’re like me, and searching for best place to find a ring to propose look no further! Gil & company are the most professional guys out there. They really take the time to assess your needs to get you what you want. They take the time to educate you on the difference on grading diamonds. Most of the jewelry stores I went to when searching for the perfect ring the owners would ask me how much I wanted to spend and try to maximize profits. Much different experience here. Had such a great experience here I’ve sent many friends here whom all shared similar experiences. Highly recommend!
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June 2023 by Jacob Wilkerson
My family has relied on this place for years. I have since changed states but still reach out to Gil when I need anything for my wife. They have the absolute best customer service and promptly fill orders/communicate with customers. I have always felt that their pricing is very fair and I just trust them. Awesome people and jewelers. I will not go anywhere else. Thanks for everything Gil!
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June 2023 by Chaney Landgraf
I made an online order that was unable to be filled. I was offered alternatives but ultimately decided to cancel the order. That's no sweat. It's disappointing, but I get it. My one star review pertains to the customer service I experienced when I called to get help cancelling my order.I spoke to a receptionist or call director. She asked how she could help me. I began to explain that I needed help canceling an order and she abruptly and tersely cut me off to ask who I needed my call directed to. I explained that I didn't know because I made an online order. At that point, she made it seem like I was most stupid person alive and ask "Which website?!" As if I was supposed to know that they use more than one website to sell their goods. After getting past her attitude, I was requested to leave my contact information for a sales person who was much nicer.Given that there are so many diamond shops in Houston, I will certainly never try to make a purchase at this place. And if you are planning to make a big purchase here, I would caution you against it. You likely do not want thousands of your hard earned dollars tied up with a place that will treat you poorly.
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May 2023 by Clare Jessup
I would give Rice Village Diamonds and their staff 10 stars if this was an option. They are truly the best! Gil is a master of diamonds, design, etc. and will build you the perfect customized engagement ring based on your personal preferences. Each ring is made specifically for the person wearing it. He responds to texts and goes above and beyond. I totally trust him and his exceptional experience and knowledge. No cookie cutter rings here! Only the best quality at the best price. Rhiannon was our sales rep and she took so much time to show us many rings to make sure we locked in on what we like best. Her advice was very helpful. Since sales people here are not paid on commission, they truly care about your happiness and not pushing the ring. Honestly, if you are in the Houston area, do not buy another ring before checking them out first. You will be happy you did!
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March 2023 by Edward C.
Great owner and team. Very reasonable and fast turnaround for custom jewelry. I have purchased several items over the years and each experience has been consistently good.
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March 2023 by Matthew Johnson
Ive made multiple purchases here and always had great service and great prices!!!
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February 2023 by REVERB WASH
They know their stuff; aren't pushy salesman and just present the facts of each piece. They understand that a man is already looking to buy an engagement ring, he doesn't need to be convinced of an inferior piece. I've received the response "well they're all different but look closer, blah blah blah" when I mentioned I didn't like something about a piece at OTHER stores, but at Rice Village, if you don't like it, it leaves the table, regardless of price. It's a puzzle to solve, not a sales pitch to be won, and these guys get that.
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September 2022 by Carmella Walker
It was a great part- time job, when my college work study fail through.It help me save daily and stash money.kept my rent up, met new people always.Met great tippers and friendly face.But a supervisor had an personal issue, she went on vacation and had someone to tell me she fired me, when I was scheduled several days afterwards and worked. So she lied so I couldn't get unemployment. She was wishy washy with employers, off and on attitude. When one door is closed , another one is Always open NO One Can Shut?All-is-Well? And May They Be Blessed?PS. Pay Yourself first for every delivery upfront.
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September 2022 by Emma Simon
My fiancé and I purchased my engagement ring from Rice Village Diamonds, and we had a great experience! We brought a loose diamond that belonged to my fiancé’s grandmother, and Gil did an amazing job matching it to two side stones. He made honest recommendations to what he thought would look best with the stone, and it turned out beautiful. I get many compliments on the ring, and everyone we talked to was very helpful and easy to work with.
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June 2022 by Kendall A.
My partner and I are beginning to look at rings and decided to go to Rice Village Diamonds first, and they truly set the bar high for any other place! Rice Village Diamonds was incredibly caring about what we wanted, listened to our ideas, and had a great variety to look at! I definitely recommend!
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June 2022 by Tim Farinholt
Wanted to do my wife a favor by trying to get her ring reset with a new stone. She had wanted to replace the stone in one of her rings. She researched and decided to purchase a lab grown stone online. I took the ring and stone to Rice Village Diamonds to inquire if they would set the stone (not an unreasonable request for any other jeweler I have frequented). The person I spoke with look personally offended that I would even ask such a thing. He said they would not set the stone and wondered why I didn't buy the stone from him. After explaining that my wife had purchased the stone online for her own reasons, he replied "then have her set it". With that I turned around and walked out. No skin off my back I will find a different jeweler for this and all other jewelry needs.EDIT: In response to Rice Village Diamonds reply, I was not offended by the inability to perform the setting of the stone. The liability of setting an unknown stone in an unknown setting is an understandable risk to not take. However, to berate a customer for not "buying from me", then telling them to set it themselves was not the way to handle this. A quick explanation of store policy would have sufficed. I would have appreciated the explanation, said thanks, and looked for another jeweler who would perform this (which I found and they will even warranty their work!).
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February 2022 by Alfred Zapata
What a “ once in a life time experience”? This is the place to go, view and select great diamonds and Excellent customer service from Gil. He explained everything that we have read in a simple easy to understand way that made our purchase one of the best experiences. Cant wait to come back!!!
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January 2022 by T N
Love this place. I went engagement ring shopping to many different places in Houston and this place was the most professional and attentive. They also had very unique pieces that you could not find at other Jewelers. They treated my fiancé really well and worked with him on pricing and options. Very sweet people.
