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May 2024 by Jheison Freitas
The room they gave me, the mattress was wet, they were cleaning the room and they delivered it without finishing the other room, the bed did not have legs on the two corners, my dad fell when he left, put the other bed to bed, the stairs were okay, the strong smell of pee although it helped us when we arrived in Houston two bad days while we were renting an apartment
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May 2024 by Izura Morales
Morning lady and audit personnel are great!! I’d love to have people like them at my hotel! Afternoon personnel needs some hospitality work especially in the hotel business customer service is a must! !!!
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May 2024 by Geraline Lincoln
The lights are off and there is no a/c …
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May 2024 by Dylan Becker
The only reason I give 5 stars is because of the incredibly nice and professional lady working during the day. I had a crazy girlfriend with me at the time. She was professional about the situation. She didn’t kick me out like anyone else would have and even tried giving my ex a chance. Luckily it worked itsself out and she went to jail and therefore no more problems on my end. But her name is Angie and if I owned a hotel she would definitely be in charge. Thanks again for the great customer service
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February 2024 by Angie Johnson
Good for long term stays
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December 2023 by Justin Cortez
The whole Hotel smells like cigarettes even tho (non smoking). They have ac units in every area throughout hotel.the rooms are dirty not very well cleaned chewed up gum stuck on head board. Bed definitely not comfortable at all (actually hurt my back) I rather of slept in my car for a good nights rest ac didn’t really work towels dirty.no breakfast.Elevator didn’t work to get to third floorDefinitely don’t recommend if you want a good night sleepRooms: Bed definitely not comfortable gum stuck to the head board towels dirty ac didn’t really work
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December 2023 by DeShunda G
I am a Redi card member so I usually pick Red Roof because they are affordable and clean. This particular hotel was infested by roaches. My room 345 was making me and my 3 year old sneeze every time we entered the room and all thru the night. My daughter and I got sick throwing up on the sheets. The second time my daughter threw up the housekeeper witnessed it and was very kind and changed all the bedding and asked if we needed anything. The housekeepers were the only reason for the 1 star. The front desk tried to charge me more for checking in an hour early but I have never had any Red Rood Inn charge for early entry its just called hospitality knowing we are travelers and tired. I would not recommend. Some people think its not a big deal about roaches but it is. Nasty!
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December 2023 by Keeping Up with The Smiths Enterprise
Pet friendly,no breakfast,close to shopping and restraunts,wifi , coffee all day !no frills motel ..
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November 2023 by Sylvia Guerra (Syl)
They are nice, when I first went in the maid...I saw she didn't clean room
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November 2023 by Boss Lady
The only bad thing is some of the other guest. Service was great. bc BRING BACK BREAKFAST!!!
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October 2023 by Bre Williams
The staff discriminate against African Americans and are beyond rude . The lady at the front seems to not like her job much because the 4 days I was here she had an attitude every time . I believe her name was Maria. They have mouse by the trash cans here and roaches in all their rooms. Creepy men that say they work there walks around stalking your room doors daily. (Scary). No breakfast and it’s in the Ghetto so you will smell weed and cigarettes throughly the whole hotel . Save your time and go somewhere else . I couldn’t even enjoy my stay it was loud in the hallways and dogs roaming everywhere ,NEVER AGAIN!
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July 2023 by Larry Spann
The location is great. The hotel morning staff is rude. They don't exterminate for roaches and other insects like other hotels do. They only have orange juice for breakfast and most of the time the machine is not even cut on. They allow pets all over the place. Staff needs to be more attentive to it's tenants.
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July 2023 by Bella Desire
Never give them your deposit. They charged me $70 for room $50 for deposit never got the deposit back after calling for a few times. It’s a whole scam run though.
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May 2023 by John Rivera
Me and my wife lasted 20 mins, we asked for non smoking. Kindly asked for a refund and was told no refund give us the key and call 1800 redroof not there problem. I paid $91 and I would have had better sleep probably in my truck then this placeHorrible horrible horrible, I'm considering taking this and turning it into a lawsuit
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March 2023 by Jonathan Gomez
The girls at the front were lovely and polite. I stayed in one of their superior king kitchenette suites and it was Devine! They were remodeled. Price was fair. I will definitely be staying their when I’m back in town. Thank you!
