Quick Lane at Bayway Lincoln is a reliable and customer-oriented auto repair shop. Customers have praised the excellent service they received from the mechanics, such as Victor, who promptly addressed a coolant leak and ensured the customer's safe return home. The pre-owned car department also received positive reviews, with customers highlighting the great prices and exceptional service from Noah and Drew. The business has also earned the trust of customers, with one customer, Mr. Romel, expressing his satisfaction with the excellent service and great deal he received. Another customer, Mr. Sausser, went above and beyond to find the perfect vehicle for the customer, even bringing in a 2020 Lincoln Nautilus that the customer fell in love with. However, not all experiences were positive. One customer had an issue with the finance department, where the price was jacked up, and the finance guy was not cooperative when the customer decided to pay cash and declined the extended warranty. Additionally, a customer had to wait over two months for a repair on their 2019 Navigator's backup camera. Despite these isolated issues, the overall impression of Quick Lane at Bayway Lincoln is positive, with customers highlighting the exceptional service, great deals, and the willingness of the staff to go the extra mile to ensure customer satisfaction.
I had a coolant leak and didn’t realize it until my car started overheating badly. I stopped at Lincoln Bayway and found a mechanic shop where Victor helped me right away. He spotted the issue, topped it off, and gave me water in case it happened again. Thanks to him, I got home safely and i am grateful for his help!
September 2023
Just bought a used car for my daughter, from Lincoln Bayway pre owned.Great price, great service from Noah and Drew. Thanks!
August 2023
Mr. Romel was magnificent. He did everything he told me he would and that was provide excellent service and a great deal. Proud to say I'm Mr. Romeo's customer.