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February 2024 by Edis Palacios
I didn't like the place there is no security in the place I was in front of the counter with my children a person passes an alarm wrapped in one the receptionist didn't take it
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February 2024 by Tarico Hampton
It was a decent place to stay the building was a little old though it needs some updates,the room was clean But the bathroom could have been touched up better, when we were Leaving they didn't have continental breakfast and we saw a cockroach By the juice bar. Other than that It did the job had a pretty Good Night's
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February 2024 by Barbara M
Bed OK, linens OK, good hot water/pressure in bathroom, small fridge and microwave worked but hotel is generally shabby with peeling paint, missing floor tiles. No decent breakfast, only unhealthy junk food given in a bag-to-go. No one at reception when I tried to check in, no bell to alert missing agent that someone is at desk. Kind of a questionable area. OK for one night less than $100.
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January 2024 by Jordan Silva
This is my first time ever leaving a poor review for a hotel, and I do not do so lightly, but I was pretty unhappy with my experience. This hotel did not allow me to store my bags, which is a first for me out of the MANY hotels I've stayed in before. The front desk person was pretty cold to me when I asked about it, and was even colder to me when I asked about the possibility of the room being available any earlier than check-in. I don't remember her exact words, but it was along the lines of "the room will be ready at 3pm and not a minute sooner." Not being able to store my bags caused me to have to carry my heavy bags around the city for hours, the day before running the Houston Marathon. There was also a used lime in the fridge, hairs in the shower, and loud music/train horns keeping me up at night. The price was decent, and it was close to downtown, which was nice, but there are definitely other hotels in a similar price range.
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January 2024 by Joshua Habib
If I could leave 0 stars I would. First, we get to the hotel and they assign us a room; we go up and the cleaning lady is in the room saying “no no no, can’t be this room go back to lobby.” We go down to the lobby and they say just wait 5–10 min she’ll be done. Eventually they say she’s done, we go back to the room and it’s absolutely filthy. Go back down to ask for a refund and we can just go elsewhere, front desk person takes full responsibility but the manager (who is not present) refuses to grant the refund and demands for him to not call her again.This hotel sucks. The area isn’t safe. The elevators are a hazard in general along with being littered with graffiti. The rooms are filthy with writing on the walls and stains in the shower and all other furniture.Management clearly doesn’t care and is just there to make money. Any real hotel with assume the responsibility and just give the refund. Please do yourself a favor and stay far away from this dump.Rooms: FilthySafety: Not
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December 2023 by Gary Taylor
Service is bad and they will over charge if you don't watch them. I called they have me a price higher than advertised.
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December 2023 by Marina BRITO
Not recommended, FALSE ADVERTISING. They offer breakfast, and the only breakfast they give you are poor quality freezers, ZERO CONTINENTAL BREAKFAST. better look for more options??????????????❌❌❌❌❌❌❌❌❌❌❌❌❌❌
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December 2023 by Christian senties
Very bad experience, the hotel is very neglected, the smell is not pleasant at all and the breakfast left a lot to be desired, the only good thing was a very attentive lady of Mexican origin. We will never return there!!!
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December 2023 by Veronica Blake
Right off the interstate!! Lobby was recently updated but the glass protecting the front desk tells you what kind of arra you are in. The walls need a fresh coat of paint and floors need a good vacuum and mopping. Stains on the furniture and walls. It served its purpose for the night to sleep but comfort it lacked.
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November 2023 by Des D
This place should be your very last resort. If you have kids they will look for reasons to kick you out. The family owns the other 2 hotels behind it. Breakfast is a false advertisement. It’s supposed to be a non-smoking establishment but they allow certain rooms to smoke cigarettes and marijuana. The staff especially the female manager is rude daily. The rooms aren’t up to par. We ended up with mold on our bags from the lack of ventilation in the room. We dealt with a leak from the floor above us and maintenance never came to fix it. I had to clean up the mess myself then got in trouble for the towels being me messy. Housekeeping doesn’t do well at all. Every sheet set has stains or burn holes in it. I was attacked by 3 people in front of the establishment and the manager stood at the door and watched with her arms folded as if she was apart of it. If I could add the videos for more proof I would but Don’t stay here. I have a police report and photos so saying I’m lying with proof is crazy. We can go to court behind it if you really want to take it there.
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November 2023 by Chris Lundy
Ghetto area, strip club in front.. So I reserved a room for 4 nights, went in & checked in.. a few hours later I tell front desk I am going to need an early check. Meaning I’m not staying the last 3 days. Day 1 is fine.. lady at front desk says, No refund!? Well, Why didn’t you tell me this before I checked in, that y’all had no refund policy? Therefore I wouldn’t asked.. Front desk lady start mumbling her words, Once I said well I going to speak with X,Y,Z she changed her tune… the point is she lied saying I have to ask my manger, Well this is what manager said, Well let me speak with manger! Manager can’t speak right now, just lying..
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October 2023 by Sally “Marz” Martinez
My family and I had a great stay as usual,the staff was very attentive.They made our stay a great experience after the day we had,had. There is also plenty of parking,handicap friendly as well as great security. That was defenatly a treat. And can't forget the the complimentary breakfast that it never disappoints. Defenatly recommend it.Rooms: Beautiful clean luxury experienceNearby activities: Plenty of good bar&grill restaurants,Safety: Lots of camera securityWalkability: Able to walk to a store,fast food restaurant'sFood & drinks: Awesome a whole buffetNoteworthy details: Great
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October 2023 by Kendreya Gonzales
If I I could leave 0 stars I would... the place at first look didn't look as bad as you could imagine however the problems don't arise until night time this hotel has BED BUGS. Upon arriving we were looking just for a place to stay for the night due to our house being worked on, throughout night I was very restless due to the people next door being very loud bumping against the wall and the constant itching at night. If you still decide to stay here after reading the reviews make sure do a thorough check before leaving out to make sure you don't bring anything with you.
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October 2023 by Jessica Ortiz
Room was disgusting, had my newborn with me and my husband. Was there just to get ready for a concert, didn’t even stay there. But just for the couple of hours we were there their was so many roaches on the bed and TV stand, down the hallway it smelled like marihuana and cigarettes. Couch was full of cigarette burns. It was rare when their was someone in the front. You had to make some type of noise in order for them to come out from the back to the front to attend youRooms: Rooms had roaches in them. And smelled like cigarettesSafety: Their was so many people drunk in the entrance, and homeless people next to Burger King when you enter Quality Inn
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September 2023 by L Gonzalez
ABSOLUTELY NEVER AGAIN. Horrible area. Don’t stay here with your family. There is like an unnamed strip club with lost of activity. I could not sleep. Was scared my car would be stolen. I paid for two nights didn’t even care left the next morning. Oh ya didn’t even shower there. There was HAIR in the bathtub. Do yourself a favor don’t even bother.
