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March 2024 by Eric Garcia
Brought them my laptop to change AC port. Charged me $100 without approving the work. Never called me to let me know what's going on when I specifically asked to please let me know how much prices are going to be before work started. I had to keep calling them to see what was going on. When I got the laptop back and I opened to check the work they did there were screws missing on the wifi card, the antenna to the wifi card was laying in the wrong spot and not re-taped down with the tape that is supposed to hold it down. Now everytime I hit the number keys, my laptop BSOD's, I have absolutely no idea why, on top of that every game I play now, I am getting graphical artifacts!! ? CPU is getting to 93°c! GPU overheating as well! They had to take my mother board off and I really doubt they replaced the thermal paste. Really trusted Mike for years! I will never come here again. I never got any apologies, explanation, nothing, just that's how much it is and that he could of charged me more. I'm sorry but I don't trust them anymore and it doesn't seem like they care like they used to.
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March 2024 by Marissa Villanueva
Called in just for a general price and advice with my computer. Mike was so great and patient with me. Thanks again!!
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December 2023 by Trung Hua
Great service
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June 2023 by Rezwan Hossain
Great customer service and amazing help. The guys very nice and understanding and fixed all my problems. no issues with this place.
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June 2023 by Amanda Kuhl
I wouldn't trust anyone else with my electronics, Mike is honest and reasonable with prices.
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April 2023 by cathryn steffes
Exceptional service in a timely matter.This guy knows his stuff!
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September 2022 by Elijah Moffett
Fair prices and keeps you updated on the status of your repairs/upgrades! Will definitely keep coming back for all my pc problems!
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June 2021 by Jeanette Burke
Pulse Audio Video is managed by a very friendly, honest staff. For all your electronic audio or video needs, see Pulse.
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March 2021 by Crystal Tigner
Michael is very good at his job he is also a excellent expert in computers or laptops or desktops whatever you want to call them he is excellent so if you're in this area and you need help with your laptop or your computer device please go to them they are awesome
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January 2021 by Kerri Martinez
Very nice and knowledgeable. Fixed my daughters tablet very fast. Great place to go if you want an honest IT guy!
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January 2021 by Ruby H.
Mike is the main IT man you wanna call if you have a problem. Quick, efficient and too the point. Awesome service. Repeat customer
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January 2021 by 6 Senses Dermacare & Massage
I was a little worried about Bringing my MacBook to a place I’d never been. He spent quite a bit of time with me diagnosing what was wrong with my MacBook, All the while knowing that I would eventually have to send it off to Apple. He even contacted Apple for me, And packed it up. He wouldn’t let me pay him so I promised to leave a review. You can tell this guy genuinely loves what he’s doing and really likes to help people!
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March 2020 by Bhavesh Bhatt
This was our first visit, Mike was very courteous and seemd to be very knowledgeable, however our review will depend as and when our work gets done. Will post once the same is done.
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February 2020 by Ryan smith
I went there to pick up a few items that I had ordered on wish and within an hour I was there and picking up my items very friendly very fast very professional and very neat
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January 2020 by Summer House
Very knowledgeable owner as well as well mannered and doesn’t make the customer feel stupid while explaining the situation. Good prices and great hours. Glad to have this store as one of Houston’s Locally owned businesses for sure.
