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February 2024 by Jossue Molina
I recently had a disappointing experience at Prosperity Bank that left me feeling frustrated and discouraged. I visited the bank with the intention of cashing a check and potentially opening an account, but I was met with unfriendliness and a lack of professionalism that made me reconsider.First and foremost, the teller I interacted with was incredibly unfriendly. Their demeanor was unwelcoming, and they seemed disinterested in providing good customer service. Instead of creating a positive and welcoming atmosphere, the teller's attitude made me feel like an inconvenience.To make matters worse, I was taken aback when I was asked to provide my social security number in order to cash a check for an amount below $10,000. This requirement seemed excessive and unnecessary, especially for a relatively small transaction. It left me feeling uncomfortable and distrustful of the bank's procedures.Overall, my experience at Prosperity Bank was extremely disappointing. The unfriendly service and the unnecessary request for personal information left me with a negative impression of the bank. As a potential new customer, I had hoped for a more welcoming and professional experience, but unfortunately, that was not the case. I left the bank feeling discouraged and unlikely to return in the future.01/23/2024
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December 2023 by Jason 4x4
Randy Dobbs stole a half million dollars from me and my siblings by keeping the money as cash, against my wishes, for over 15 years. I believe he did this to profit off the spread by loaning it out and paying us negligible interest. I would warn anyone and everyone against banking with these people, I am currently working with lawyers to to sue them and seek a damages claim. I hope they can afford it and don't fold or become insolvent before hand. With all these banks failing, my fear by how they treated my money is that Prosperity does not have much left. BEWARE. This "Bank" is not what you think it is.
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December 2023 by star named
Do not use this bank!!!! I am one of several victims who has been scammed out of 10s of thousands of dollars by one of their employees named Billy Wilson. Collectively between the other victims and myself, 12 that I'm aware of at this time, we have been scammed out of millions of dollars. Prosperity Bank has done nothing to help, stop or remedy the situation in any way and appears to be part of it.Be very careful. Do not trust this bank!
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November 2023 by Azaan Junani
EVELYN DOES JIT KNIW 5 times 13.Says 13 dimes cost $135.Who made her a teller?The person who gave her the job needs to be fired.
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June 2023 by David Kaufman
Great service and excellent staff
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March 2023 by Daniel C.
Bad customer service, a few months ago I was just trying to get a court document notarized, I asked if I could get it notarized with an expired ID seeing is I've been using the bank for over 6 years for my business, the notary took my legal personal document to several other offices disclosing my personal legal information to other staff members just to tell me no. Then I order checks for my business weeks ago just to be told we see where you order them almost a month ago, but they never processed the order. Completely unprofessional institution.
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August 2020 by Fox E.
The Pros of banking at Prosperity are not known to me, but in my mind it has achieved Perity... I mean Parity... with other good banks in the area.Very useful and large bank near the City of Bellaire on Bissonnet which is right across from my laundromat... which is the reason I've used it to get cash a couple of times.I'll probably still keep coming back in future as well.
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February 2020 by Glenn Steinocher
My Father Passed and he had two accounts and safety deposit box at this bank for years and was a good customer so far as to go a chat with employees and when our father passed they have treated horrible with trying to close all business with this bank i highly DO NOT recommend .
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September 2019 by Venice Hernandez
Absolutly slow service. 30min + waiting on drive through! Never again! Bank needs more tellers
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August 2019 by Helene S.
Great local bank. Thanks to the Bellaire Business Association and Prosperity Bank for the Bellaire Police & Fire Foundation fundraiser.
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June 2018 by Sweety
Bellaire @ Chimney Rock
