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February 2024 by Gabriel Mejia
When this store says “first come, first serve” they mean, you need to know an employee or else it’s not even worth the hassle of buying from this store. Customer service is poor and there’s many other stores around the Houston area that will treat you with some respect. I’ve given this store too many chances and at this point it’s all insider information how to get certain releases and how to get someone to talk to you as a human. I knew big chain stores were about that but stores out here claiming to “serve the community” gotta be better.
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January 2024 by Ken'See Land
I’ve bought shoes here plenty of times but I guess they got new mgmt or whatever because although they were the same race as me my significant other and I were definitely profiled (even though I was in scrubs and just left my medical center job) they were just watching us all weird like we were broke and I don’t like that . I won’t be buying here. I went around the corner were the shoes are more expensive but they have better customer service we were even greeted and given A business card
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January 2024 by Dey Wlliams
Couldn’t try the pants on which was a bummer. Asked about similar spots in the area and he sent me to Urban Outfitters…sarcasm I guess? Not friendly unless you plan to spend which is cool but you never know when someone could come back and blow a bag.Selection is fitting for the aesthetic of the establishment. Not bad. Just didn’t have sizes in what I wanted.
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December 2023 by Sharlie B.
I found this place on yelp while looking for a shoe store close by. This place was more than I expected. The selection was great and the customer service was superb. Everyone was helpful, but I appreciate Cody for helping me understand how to look up shoes and how to find shoe availability using the QR code on the bottom of the shoes. He also was patient while I found more and more shoes I wanted to try on. I found a great pair of shoes and know I'll be back. Also, regarding parking, if you park in the garage, the first two hours are free.
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December 2023 by Dozie Okoli
Just ask for Brandon
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December 2023 by Rosemary Garcia
Today I stopped in and was greeted by a nice young man named Danny who was super patient with me even when I was indecisive. I really appreciate great customer service and Danny gave just that ?
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November 2023 by Tiffany Hayes
Ladies at premium kids greeted us with saying "what size do you need?" Maybe they should go next door and learn from the guys at premium goods. Also when I said the shoes are too narrow. Employees response " what you don't like the price point?" Who says that? I just spent money next door. Super unsatisfied. If I could give a half a star I would.
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September 2023 by Yesenia H.
I love this store - Cody is awesome and helped me pick out the best shoes!! he was so patient while I was indecisive definitely will be back!
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September 2023 by Meggie “Meggie with an 'e'” Mangione
Run, don’t walk, to premiumgoods this weekend! Aug 11-13 the whole store is 40% off!! There was a short line, get there early. Staff is helpful but be patient when busy. They even had women’s size 5 shoes which is hard to find! Obsessed with so many clothing and sneaker styles here! ???
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July 2023 by Tam P.
I had the best experience here. The customer service was absolutely amazing, Evan, Dominique and Brandon were the sweetest people I could have ever been with when shopping for shoes. Whoever was on aux knew what they were doing and the vibes here were so chill. I'm so happy that I came here because tbh I was going to go to Academy but thank god I didn't. Premium Goods at Rice Village is top tier I couldn't have asked for better quality shoes and people to have shopped with.
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July 2023 by Dwayne A.
I always love Premium Goods, but Dominique took the service level to a new high. She was such a great help with me getting my daughter some Carolina Blue Jordan 1's. She made my daughter's day. Can't say thanks enough.
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July 2023 by gabriella g
Jeet is the best. Super helpful staff. Tons of cute stuff. Qualityyyy product. Worth the annoying rice village parking.
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June 2023 by Noah R.
Timothy helped us so much. Curated our selection and really got us right at PremiumGoods. They got a wide selection of stuff for a good price and they are real attentive with their customers. Def recommend.
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June 2023 by Kathryn K.
Amazing selection of Nikes and more in the freshest designs. We can't walk out with just one pair! Little Rob and Evan took good care of us.
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June 2023 by John W.
So if you're looking for shoes this is your place. Anything else don't bother. Bought a houston hat and the word was crooked. No hat to exchange. No word on when they will restock and only left with the offer of a store credit. Well I came for THIS hat. And you don't have THIS hat. So I guess you get to keep my money. I would call this place typical goods. It's nothing special.
