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August 2024 by Jose Castanon
I went for an alignment they were going to charge me $70. So I asked him show me the diagram of how the alignment was before they serviced my truck and after they couldn't produce it. They told me the machine didn't work. They told me my racking pinion had to be replaced and they were only charging me $45. So they basically ripped me off.
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May 2024 by Annie Blume
Fair prices, great turn around time
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January 2024 by K
They were really professional and quick! I felt content and trust that taking my car here will help resolve my car issues and it did! I recommend this business to anyone looking to get work done on their car, these people have been in the auto industry for a while and it shows through their business and professionalism. ??
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November 2023 by E Lloyd
James sold the place, how sad.Went in today and the service sucks and their attitude sucks. I wish JAMES still had to shop. Never go back now.
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September 2023 by Robert Andrade
It almost literally the blind leading the blind. And the worse, I paid over $800.00
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September 2023 by gail wilson
James has sold the shop but the service is still stellar.
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August 2023 by Zack Ayres
Had my vehicle worked on by premier a few years ago. I now live in Conroe, so I told myself I was too far away to justify the drive to bring my vehicle to them, I was wrong. Premier was hands down, the best mechanic/shop I have personally dealt with.Their service was exceptional and their quality of work/price is unmatched. After having to deal with five different mechanics/shops in Conroe, and the headaches, stress and poor quality of work that these shops have caused me...I'll be making the hour long drive to premier from now on if possible.
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April 2023 by Swee'p
Service was quick and courteous. I didn't have the opportunity to compare prices with other shops but they seemed high to me. I have mixed feelings about this particular issue. My car is repaired although I didn't receive the old parts.
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September 2022 by Two Stroke
The quality of work and professionalism is horrible. It took 4 times to get my front end aligned on my car. They left two bolts loose on my front lower control arms!!! The service manager was always over talking me and had an attitude. Never an apology... He could have cared less. I will never ever go back. (James the orginal owner who was excellent has sold his business.)
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July 2022 by Sera G.
My car splash shield (the bottom plastic part that covers the underside of your car) was falling off and scraping along the floor. I was on a road trip back to California from Louisiana and HAD to have it removed. Only problem was someone needed to get underneath and unscrew the one side hanging on. I stopped at Premier Auto Service and the mechanic was SO nice, gladly took it off for me. If I lived in the area I would most definitely had been going back. 10/10 would recommend.
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June 2022 by Stephen G.
This place is honest, efficient, knowledgeable, and dependable. Never have had an issue with these guys. Most recently they beat a large chain service place by $200 on a replacement of a taillight module.
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February 2022 by Maria Limbada
Nat was Very honest and took his time to explain our cars situation to me. I really appreciated the info and would bring my cars here in the future if needed
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January 2022 by Jason W.
This place was quick - called at noon, was able to get in to have my truck's coolant leak looked at about an hour later. Dropped my truck off, had an estimate (leaking coolant pump) in about 45 minutes. Owner called and explained the required pump replacement and the recommended thermostat replacement. Repair took about 3 hours, and I was able to pick my vehicle up at closing time at 6pm. No more coolant spot in the driveway, so I'm happy.
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December 2021 by Jim Fields
The quality of work and professionalism is horrible. It took 4 times to get my front end aligned on my car. They left two bolts loose on my front lower control arms!!! The service manager was always over talking me and had an attitude. Never an apology... He could have cared less. I will never ever go back. (James the orginal owner who was excellent has sold his business.)
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October 2021 by J. Scott Mc
James and his crew have done an outstanding job on my vehicles and I would not take it anywhere else!
