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July 2024 by Christopher Ballard
Well organized and very polite employees
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July 2024 by Angela Eborg
Had our dog groomed here (like we always do). Had a great cut and the girl was treated like a queen.
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July 2024 by Bentley McElmurray
Name says it all. Can get pet stuff here.
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July 2024 by Theresa Salinas
Really nice people, the lady that took my dog for grooming today was very informative
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July 2024 by Christina Ramirez
Always excellent customer service and friendly faces!
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July 2024 by Shauna Thomas
It is fast and easy to find what you are looking for. The staff are friendly and helpful.
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July 2024 by Beverly Barrett
nice pets
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July 2024 by Jesse Thomas
It's clean
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June 2024 by Yoeli Garcia
I love the cleanliness, everything is so organized and put together. The signs indicating where everything is very helpful for new customers. It was my first time visiting the Kingwood location and I’m definitely going to make it my store.
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May 2024 by J Kitz
First time having my 5 lb Yorky mix groomed and was so unimpressed. Her eyes still had goop in them and were crusty, her little muzzle was crusty and there were several places that were uneven. I was told a new groomer worked with the dog and when I asked if the price reflects the lack of knowledge I was told it doesn’t work like that. Just frustrating after waiting 4 hrs for the dog to be complete and now having to give her a bath after she was groomed…
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May 2024 by Kathleen Holloway
Great customer service and selection.
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May 2024 by Melanie Jenkins
Very friendly staff, clean building. LOVED IT
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May 2024 by Donna Pittard
Not many fish choices, no one there to wait on us after 15 minutes. Irresponsible pet owners not in control of their dogs.
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May 2024 by Crystal Lopez
Roxy loves coming here to get a toy and a treat
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April 2024 by Eric Nelson
My dog had an 11 am appointment. I dropped my pet off at 10:40 am. He was scheduled for regular grooming and nail trimming. Time passed and I finally called at 4:10 to see if there was a problem. I was told that with him being a Shih Tzu it was taking a little longer ( mind you, I've had him groomer several times and have never heard this before), he had pooped in his cage and they had ro re-wash and complete his cut. I was finally able to pick him up at 5:30 of which I noticed this nails were clipped but not buffed. I brought this to the tech's attention and she told me he was irritated with that process (never called or texted me to let know that) but charged me for the incomplete services. I did ask her to take him into the back and complete thr buffing process of which she did.
What should have taken a few hours, took all day. Please work on your communication with the customer if there is a problem and fufill what is being paid for.
