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February 2024 by C M
Brittany is the ONLY person I trust to take care of my baby Luna. She's great at not only her job but just an all over great person. We met her at the Hwy 6 North location and followed her to this location when she made the move. Do NOT confuse this with the Weslayan location. This location is absolutely wonderful, and Brittany is a huge part of that. Thank you for everything! You're the best.
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February 2024 by Shawn Doorlag
Ms Brittany is great with my dog luna. She used to work at the highway 6 location and when I heard she was switching locations I didn't hesitate to make the extra drive just because I know she's a great human and is amazing with our dog. KEEP UP THE GREAT WORK BRITTANY!!!
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February 2024 by Imagine-U Consulting LLC
I requested service for my pet to get groom; my favorite location Wesleyan wasn’t available! I received a from the manager night before detouring me away! I informed her wanted to keep appointment! Then received another call the day of appointment providing negative feedback as why I shouldn’t have service vs a positive attitude or experience for grooming service by the groomer salon manager Brittney! Very disappointing and unprofessional customer service! Worst service before getting service; after reading grooming reviews I take it has God way of making sure my dog wouldn’t get harmed!
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January 2024 by Alice Conlon
Very helpful associate. Helped with return and pick up of online purchase.
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January 2024 by Caroline Sinclair
Great location. Clean, friendly staff, well organized, and LOTS of parking. The treat buffet for dogs is super adorable and right by the register, absolutely love this store.
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January 2024 by Angela C.
I would like to start by saying PLEASE DO NOT take your babies to Petco Veterinarian Denise Stewart, I have been to Petco 4 times this week on days they are supposed to be open, each time they said the Vet had an emergency, & had to leave early, my puppy is out of apoquel (allergy medicine) and she is about to eat feet off, she is bitting so much and so hard she is whining...This Petco deserves a 0
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January 2024 by M Witch
Went to pick up my dog food and the order got canceled ordered a in stock replacement and wait over 30 minutes before asking customers service if it was ready. As I was asking another worker was bringing it over, I pointed out the bag and..... THE LADY WAS EXTREMELY RUDE! she said "next time wait until you get the email confirmation... even thought it was practically ready. Please keep in mind I am 4"10 and this is a 45 pund bag of dog food the same size as me.. the male worker handed me to bag instead of even offering to put it in a basket for me... worst customer service I've ever experienced at a petco... never going to this location again! The north Shepard location is much better.
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January 2024 by minh tran
Really nice helpful staff here!
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January 2024 by Rene C. Mendoza
They did an awesome job taking care of my brothers dogs. They were bathed and groomed. They did an awesome job. I would recommend them to anyone looking for a groomer
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January 2024 by Mark Unsworth
Great customer servic3. Thier vet is amazing
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January 2024 by Trey Palmer
Executive summary: The groomers are jerks.Scheduled a grooming here and it was canceled a few minutes after they opened because I normally use the Weslayan location for grooming.If they do that, gotta wonder what else they do for equally petty reasons.
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January 2024 by Trae Williams
Grooming location was very disappointing and scary. I brought my 8 month old puppy in for a bath and nail trimming and when I returned she was bleeding everywhere. When I asked what happened they stated that her groomer Nina must have done it and didn’t tell anyone. When I followed back up with the manager Brittany the next day she just stated she was not there so she didn’t know what to say and stuff happens. No apology or sympathyWill not return
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December 2023 by Erika Yepes
Friendly and helpful! Huge selection.
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December 2023 by Peter del Vecchio
Ricco is the very best. Always super-helpful. Cheerful and enjoyable to interact with.Pete
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December 2023 by Pamela006
New check out employee at PetCo on S. Shepherd (I don’t remember his name, but young man who is new to Houston). He’s friendly, helpful, and a great addition to PetCo’s staff!
