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September 2024 by Lauren Fernandez
I wish I could give 0 stars.
Unfortunately I do not recommend parkway family mazda. I had been in contact with Taylor regarding a vehicle. He gave me a price via email. The morning I head to the dealership to go purchase the car, he recants his offer and ups it by about 2 grand, claiming that the initial price was cash offer only- even though up until that point he had never once made it clear. Never.
I go inside to speak with someone else, didn’t get this guys name, but I believe he was a manager. He basically said “that sucks” and when we made it clear we would happily go to Gillman mazda, he said “we make better deals than them every single time”.
After the lack of professionalism, kindness, and general decency, it was clear the culture of parkway family mazda. I immediately went to Gillman mazda, worked with Adam, manager Dave, and GM Taylor- and went home with a brand new 2025 CX-50.
I will never step foot in any parkway family dealership ever again.
Thanks Gillman Mazda!!!
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September 2024 by Sarai Zamora
I had a great experience at Parkway Family Mazda. I am very happy with my new CX-50, all thanks to Taylor! He is very professional and friendly. Taylor was helpful throughout the entire process. I appreciate that he helped guide me through the features of my vehicle and he ensured alI my questions were answered. I highly recommend purchasing your next vehicle from this location!
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September 2024 by Decker Blevins
Had an amazing experience working with Taylor, Morgon, and Anthony they made the process smooth and seamless. I was met with a friendly staff and a spotless show room. Highly recommend this location and these gentlemen to help you into your next Mazda!
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September 2024 by james power
Great customer service from the team and the service advisor!
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September 2024 by Ashley Clark
We came to get me a car today and we worked with Anthony and he was amazing! He helped get me in a new used vehicle at the price that was good for me. Parkway family Mazda really does treat you like family! 10/10 I highly recommend!?
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September 2024 by Manahil Bilal
Adnan Shami went above and beyond to help me out with purchasing my vehicle! Not only was he extremely kind & helpful, he was very patient as well. I highly recommend asking for Adnan for any and all inquiries!
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September 2024 by D G
We drove an hour to the dealership just to work with Paula at Parkway Mazda. She was very sweet, patient and extremely knowledgeable. She helped us make the decision to buy a new Mazda 3 (over other brands) for our teen daughter. Not to mention Parkway was willing to beat any offer by $500 bucks. Once we got to the dealership, Paula greeted us, explained everything and the process was seamless. I would go back to the dealer again just to buy another Mazda from Paula. We are very happy!!
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September 2024 by Shelby Dickey
This was my first time purchasing a new car at a dealership and the experience was a positive one! Adnan was very kind and patient while I decided. He made my first time very special and memorable.
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September 2024 by Ahmed Shahriar
I had a very pleasant experience buying a Mazda CX 50 from Parkway Family Mazda. The salesperson, Ben Greene, was an amazing person to work with. Would definitely recommend them if you are considering buying a Mazda.
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September 2024 by Cheyenne Collums
This Mazda dealership is the real deal. Worth the drive. A special shoutout to Ben Greene. He went above and beyond to make sure I walked away happy with another Mazda. He was professional, funny and very personable. To find someone like him in a dealership is a gem. Thank you guys! #BenGreeneIsTheRealMVP.
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September 2024 by Saundra Kennerson
Anthony and Todd gave me a very good deal on my Nissan Murano. The general manager Chelvis was very nice and helpful. I’m glad to be a part of the Parkway family.
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September 2024 by Jeffrey Airhart
Taylor and Todd made our experience great. I live in the Austin Area and found Parkway Mazda online. I was able to purchase a 2024 Mazda3 Hatchback for my son over the phone working with Todd. This was the best deal within 500 miles of Austin,Tx. When we arrive my son and I met Taylor who helped us look at car and finish all the final paperwork with financing. The deal was exactly what we discussed over the phone. Taylor went through all the features with my son. We spend less than an hour at the dealership and drove a way with a new car. I will be back the next time I am looking for a car. The experience was worth the drive to Houston.
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September 2024 by luis monzon
First time car buyer here and I can leave saying that my experience exceeded all expectations that I had! I worked with Taylor and Todd and they took great care of me. They definitely took the time to listen to my wants and needs, and gave me plenty of time to think things through while being throughly transparent over all fees. If you’re looking to buy a Mazda, this is the dealership to go to and Taylor is the man to see!! 10/10
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September 2024 by Justin Gordon
Great experience!! Sales people were excellent and willing to work with us!! I would recommend anyone to come here!!
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September 2024 by Geenie Jensen
We just purchased our vehicle here at Parkway Family Mazda in Kingwood and the service we received from Sales to Financing was extremely exceptional! We highly recommend buying a vehicle from here and if you need someone that will take very good care of you, give Taylor a call! He took care of us all the way through the purchasing of our vehicle and questions after the sale!