Palms on Westheimer is an apartment community that residents describe as very nice, clean, and impressive. The property has undergone renovations, with residents pleased about updates like tub resurfacing and carpet cleaning. The community features newly remodeled apartment homes and top-tier amenities, including a private resort-style pool, a sand volleyball court, and an onsite convenience store. Its location offers seamless access to major freeways and everything Houston has to offer. The leasing and management staff receive consistent praise for being extremely sweet, pleasant, kind, accommodating, and really willing to help. Multiple reviews highlight their warm, welcoming attitude, outstanding customer service, and professional, patient, and knowledgeable approach. Staff members are noted for going above and beyond, ensuring residents are happy with their leases and helping them find a home they will love. Maintenance service is also commended for being quick and excellent, with technicians praised for understanding resident concerns. The overall experience is described as wonderful and highly recommended, creating a positive and pumped-up feeling for new residents.
Went to ofice to get answers on my account and the the managerr Sandra Was so helpful and explained everything to me. Best one weve had in a long time hope she stays a long time.
December 2025
The heater does blow. However, heat does not come out.
November 2025
I read reviews before I arrived and everyone is right, Denice is great! I love her energy and personality, she has my pumped for my new apartment like it's my very first one again! Im also impressed with the apartment itself, I applied the same day and you should too!
