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February 2024 by Derick Vargas
Yesterday afternoon I purchased two spark plugs for my motorcycle. The brand, line and part number listed on the box was correct (CR9EIA-9 6289). After dinner I began to strip my bike down and when I pulled the old spark plugs and opened the newly purchased plus I saw the protective sleeve was missing and the spark plugs were the wrong size. I googled the number stamped on the plugs and found that they were in the wrong box. As the store had just closed 20min prior I went first thing the following day (today). I don't know if they didn't believe me or if they don't give full refunds but I didn't get the full amount back in return. I paid almost $35 for 2 plugs and only received $21. Needless to say I went to a different store (Advanced Auto) and purchased the spark plugs there. I did receive the correct plugs in the box.
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February 2024 by Anastashia Hernandez
Friendly, fast service
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February 2024 by john weinzierl
Purchased a Gates K061020 serpentine belt for my 1995 ford E250, 5.8 liter, GVWR over 8800lbs. Part would not fit, the length was too short. Marquese double checked the number and the online information showed it was correct. We measured the belts side by side and the length appeared to be several inches too short. Marquese checked stock and returned with several more of longer length. We compared all of them and I chose the one that was just slightly shorter than the old belt. I installed it and it fit perfectly. Part number was Gates K061045. Great service Marquese!
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February 2024 by GINA
I love
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January 2024 by Reuben Lowing
They always have what I need
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December 2023 by Randy Martinez
Derek has the worst attitude all around the world on a customer service position. Not sure if he's sick, is passing through a divorce or didn't get his breakfasts, but he was just skewing the finger to the computer in front of all the customers, picking and throwing the phone without even answering. Somebody should talk to this guy. Poor guy if he's going through a bad season.
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November 2023 by jefferson dean
Only came in for a code check but the man was super helpful. Much better than the O'Reilly in my home town. I did not get his name but he was super kind and informative. I will be returning here for sure when I need automotive assistance.
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November 2023 by Tendranise Jones
The Associate was very kind and helped replace my battery. Mine was still under warranty and was no good. Quick change and I was back on the road.
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October 2023 by B Threlkeld
I had the BEST EXPERIENCE this evening at this location. I normally go to the one on barker cypress but due to my battery dying I went into this spot! Christian was very helpful and knowledgeable! The staff all together was great but that Christian made me feel as if I could do anything! Most male driven establishments will try to up sale you or take it vantage of women. I did not feel like that at this location! They made my evening and I was able to install my battery like I always do without ridicule. Thanks again guys!
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September 2023 by Kaleb Cruz
bearded white man in front is bad at his job please hire better people
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August 2023 by Tiffiny “TNT” Tribbey
I've checked everything I stopped at a different auto parts store for some fluids and every place only had UV leak dye for A/C finally this location had power steering and coolant system compatible dyes. I thought I was going to have to get it online.
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July 2023 by Charles Adam
The most knowledgeable auto parts I know around here. Randy runs a good shop here. Staff is always friendly and helpful. They'll even go out there way to make sure your %100 satisfied. Good job guys keep up the great work and experiences.
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May 2023 by Vincent Johnson
Excellent service and recommendations at a reasonable price!
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May 2023 by Vincent N Johnson
Excellent service and very easy to find.
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May 2023 by Mark Perkins
This store has a very helpful and informative staff. They've never let me down at this store. The one on Jones Road near Tower Oaks Boulevard also the one at Cypress North Houston near Huffmeister. Have nothing but good luck with them.
