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February 2024 by FiveOthree Alx Esa
Slowness
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February 2024 by Jose Zavala
At the Oreilly auto parts store the workers serve you very well, they seem very professional to me. And I say it, I'm a mechanic.
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February 2024 by Marialuisa Montecinos
Excellent service
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December 2023 by Rick Martinez
Workers looked like they were just there for the money. Was greeted at door but they didn't ask if I needed help with anything.
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September 2023 by R.P.M
Courteous employees. Orderedmy parts and went back the next day for pickup with no issues.
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September 2023 by Lawrence Sheinart
sure'in you know it's a place to go
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August 2023 by Paloma Calderon
Employees are very kind, professional, helpful
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July 2023 by Richard Seals
Good service I went there for a car battery. The guy replaced my battery in no time and I was on my way!
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July 2023 by Kimberly Lott-Castleberry
We just arrived back to Houston from an amazing getaway with family and needed a new battery, this young man MAX did us justice in this crazy Texas heat which was about 184degrees that day and yes he performed beyond what was expected of him and with an outstanding and superb job in replacing it. He did it in a timely manner that really suited our needs and we were off and running again with the A/C still in blast...never missing a beat. He deserves a big raise and God bless him for doing it so effortlessly....and with a big ??
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July 2023 by P-Dud P3
Help install a battery great customer service
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June 2023 by Ashish Bhandari
Good collection of auto stuff. Compititive pricing.
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May 2023 by Link 24
Customer service not only represents a sense of pride in client satisfaction for business but also has the competitive edge to thrive on new levels over its competitors and show why they are a good option over its competitors.Unfortunately, that competitive edge has not been pushed and honed by its local or corporate management.Yes, the company did have a 19% jump in the stock market and I believe had a 7+% growth in 2022.This overconfidence is compromising the value of their in-store customers. Lack of personnel in the registers, and unorganized planning when dealing with large crowds. This forces many customers to seek other alternatives with better service and customer representation.If this store is serious about improving its customer service then more personnel and proper customer interaction would eliminate many of the hassles many people dread when going to the parts store
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April 2023 by Fernando Castillo
I'm trying to give Lety the vin number and I guess she is in a rush or something ,but she is rolling her eyes at me .Why is Lety rolling her eyes??? she then says she has a condition ...BS. Lety Now lies.
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April 2023 by Steven Keaton
Slow workers, not in a hurry to help you and long long long a-+ line
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March 2023 by Chandre Jones
Last Monday my battery in my car started tripping while I was on the freeway. I googled for Auto Zone, and on the way, O'Reilly came first. Boy am I glad I stopped here! Sergio was theeee best! He first tried to clean my battery before jumping right into purchasing a new one. And when I say clean, I mean clean! After taking his time and cleaning it, he tested the battery and it read it was bad. Just to be sure, he tested it 4 more times! I ended up having to buy a new battery, and he installed it with no problem! He never made me feel like I was an inconvenience. I could tell he genuinely wanted to help me, and I appreciate that. I even tried to tip him, and he would not accept it. It was 9 am Monday morning, and his store was super busy, but he never made me feel rushed. Thanks again for helping me that morning Sergio! You turned my hectic Monday into a positive!
