-
February 2024 by Hector Arita
Excellent customer service.
-
February 2024 by Laura Guerrero
Bad attention from three people, no one attends, they are in their own businesses and they don't attend to it, too bad for them.
-
February 2024 by Sergio Biolley
Tati was helping last Monday January 29, 2024 since the beginning so attentive even when she was by herself and take her time to explain me the parts I was looking to buy and the parts I also needed to get great costume service
-
February 2024 by Brenda Romero
Spoke with 2 women provided great service over the phone and in person.
-
February 2024 by Pablo Puac
Janeth Is so nice and helpful
-
January 2024 by claudio rojas
Under staffed, need more cashiers. Wait time is ridiculous.
-
January 2024 by Mike Hanlen
The guys do their best but badly understaffed. Rebuilt alternators are built in Mexico and standards are low. The alternator test bench has been broken for sometime. You're on your own. The other O'rilleys are the same.
-
December 2023 by Richard Langham
Some of the worst customer service I have ever had. Tell me they don't have enough cash to do my return. Then instead of calling other locations to assist. They would rather me drive all over Houston until I succeed on my own. Then when I call to verify I will be back in the a.m. they will not answer the phone period. Thank you Lenny for all you help. You should probably be a Walmart greeter for you next job. But even then your not qualified.
-
November 2023 by Cj Chevis
My brother was able to get a coolant hose to replace one that brust on his Ford focus
-
November 2023 by Kenneth Bellard Jr.
Lenny sucks. I spent 250 dollars on a battery and dude watched me struggle with the little girl Janeth for an hour . Then walking away to take break. Dude didn’t get eye contact with me or my mother. I have one arm in cast. Lenny sucks and isn’t a man, to watch myself(with one arm ), my mom, and Janeth struggle with battery after paying this establishment over $200. Management seems attentive to reviews, and that I am grateful for. Give me early Xmas present and sent Lenny to retirement, and promote Janeth. She held your company up on her own shoulders tonight.Thank you .Janeth..
-
October 2023 by Alvin Coleman
Slow slow?They aren't particularly helpful & definitely not in a rush or even normal pace. Evening Shift
-
October 2023 by kal kassem
Very bad service here - only one is working and we are over 10 people in line
-
October 2023 by Laura Morales
Luis at the Fondren store answered all my questions and was very helpful.
-
September 2023 by Christopher Patterson
As long as you don't run into Jerry on the evening shift, the service is good... he apparently feels wiping counters and talking to co-workers is more important than helping customers then have the audacity to have an attitude when you ask for his assistance ?
-
July 2023 by Daniel Jones
I just wanted to come on here and say that MS.Shay is a wonderful employee she was extremely helpful on getting me the proper parts that I needed and even when the customer before me was holding up the line and being very disrespectful to her she kept her composure and I just wanted to let you guys know you all picked an awesome employee and I tip my hat to her
