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February 2024 by CaLeyah Burrell
I previously purchased my car battery from this location in May 2022. Yesterday, I had trouble starting my car going home. However, once it did start up, I called this place to let them know I am on the way and may need a battery replacement, and they voiced okay! As I arrived around 8:45pm, I asked the worker if he could check my battery to see if it as any good, and he tells me he can check it but does not check it and says “well will the car start back up if you turn it off. I have jump box but it’s a bit iffy.” So he pursued to follow through with me purchasing a battery and the worker (grey beard, tall/slim) stated he cannot change my battery because it was dark, they were getting ready to close and also he could not change it because “it is too difficult.” I informed him that he was the same one who inserted the battery in my car back in 2022 of May and he states “oh we’re not supposed to and I do not remember that.” He chose to not help me when he could have! Therefore, I went to another O’Reilly 10 mins from there, and they checked my battery and my alternator, ALL WAS GOOD!! Clearwood could have done the same thing if he was not so rude!
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November 2023 by LaRay Dobbins
Very nice customer service
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October 2023 by Robert D
Like the other reviews say avoid this location at all cost.. I was helped by the manager andy.. I placed an online order and received an email stating it was ready.. when I go there andy claimed I didnt have an order in the system even after showing him the email. Took him about 20 min to "find" my order. Than andy claimed the items I ordered were out of stock and started walking around the store.. My order had been picked and placed and was sitting in the online order area the whole time after about 20 minutes I got my order. After I left, I remember andy had took my driver license when he went around the store looking for my already picked order and he failed go return my driver license. I realized and called the store and they told me andy had already left and wasn't picking up his phone.. I had to get another driver license. andy is totally incompetent and I will never be back to this location.
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September 2023 by Benjamin Leal
This location sucks, I spend thousands a month with oriellys near my shop (they take care of me) , but the manager (Andy) at this location as a complete A-Hole, treats his workers like trash in front of customers and has no respect towards customers whatsoever, treats them like they are incompetent.Customer service desperately needs help at this location, this is the 2nd time I experience this with him and I can’t believe he is still here, ridiculous to say the least.
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September 2023 by Freedie “Queen” Mercury
The employees think they own this location...
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August 2023 by Lazaro Guerrero
Manager refused to check a battery. Older man with beard. Very rude, doesn’t want to do his job.
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July 2023 by Lelan Stice
Jesus provided excellent service! Highly Recommended
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July 2023 by Ulises L.
I went to drop off a battery early enough for them to test and charge the battery,I was in need of that battery so bad,they told me it would be ready by 9pm,I showed up at 9:30pm hoping they had it ready to start my only car and get it ready for work,when I get there they couldnt find the battery and then they check under the registers and the battery was still there,they never tested it and put it to charge,if I would now that I would of take my battery right at the moment and took it somewhere else. Bad service not recommended, NO STARS
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May 2023 by Brittany Edwards
Great customer service. Inviting atmosphere. Nice, friendly and had what I needed.
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October 2022 by Qkitana Lopez
My favorite Auto parts store
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September 2022 by Andy Harris
Always amazing and friendly staff very knowledgeable about products
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July 2022 by Andrea Hill
God sent helpful ppl great place.
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May 2022 by Richard Barron
Went in to buy a wiper blade Jesus refused to install it said he had to answer the phones that never rang while I was there. Drove down the road to AutoZone.
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May 2022 by Nicholas Paul
Came here today to get headlights and David took care of me ??? definitely will come back here when I need parts for my car because of David’s customer service
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April 2022 by Melquisedec Mur
Was a good experience, the guy knows and understood that i was looking for, no people waiting in the lines, the prices are similar to the other stores.In short, Im very happy for the attention in this place.
