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December 2023 by Aamir Butt
All the staff including management is lazy. Dropped of my rotors to turn and I was told 2 hours wait time. I called after 2 hours and I was told one of your rotor is done and we are working on the second one and it will be ready in 30 to 45 minutes. We there after an hour the didn't even touch my rotors, started making excuses. Manager Eddie is good for nothing. I will never go to this location again.
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August 2023 by Mariah Martinez
Do not go to this location! The DM Miguel was highly rude and doesn’t even help. Had me drive all the way to the westheimer location to return an item but yet they’re a corporate location so they are able to return the item.Waste of time and gas
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March 2023 by Dana Sterry
Eddie was great.I purchased a headlight bulb at another location and they were not able to install it.I was in the area of this store and went in to return the bulb.Although my purchase was not from this store, Eddie offered to install the bulb and was successful.
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January 2023 by MONICA CANSECO
The counter person was very attentive and helpful. After checking out he even advised me of the available special on my next purchase! Great customer service skills!
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November 2022 by tim s
$11 for valvoline trans fluid...$7 at walmart.
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November 2022 by Lucy Salazar
Expert service and lot's to choose from!
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November 2022 by marcus nyberg
Good ?
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June 2022 by Mireya G.
You walk in with a question to ask and Angelia giving you attitude off the bat it's annoying how we went up here three times and each time she didn't try to help us just get us out the store, she always "had" to get her manager but after all the fuss come to find out she could have done it herself not sure if she's not educated enough but I don't appreciate her attitude and her trying to continually tell us we were wrong in the situation, anyways me showing her I could have a attitude back got her right, one day she will meet a customer who not going for her sh!t tho and I hope to see that video on social media(: I hope she sees this review to and goes find herself another job or make whatever change she gotta make in life because she had ugly energy and it's givingggg I'm unhappy in life and find satisfaction in making others life harder /: I will be trying be trying my best to go to other auto zones from now on just sucks because this is the most convenient store for my family.
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March 2022 by Debora Gonzales
I like to get my truck parts here the people are nice and helpful
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November 2021 by Jessica Cisneros
Employees have horrible customer service. They need more training in that area being that they deal with customers on a daily basis. Very rude and definitely not there to help but just get paid. I will never go back there again..
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June 2021 by Johnathan Moton
I’m from San Antonio and was visiting Houston for the weekend. My battery had corrosion I tried auto zone and Firestone and they acted like they couldn’t help me and made it seem extra difficult. I go to this O’Reilly’s they helped me out immediately l. Won’t catch me anywhere else except oreillys. Shoutout Noah
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March 2021 by Brandon Bradley
Good people and prices. Most parts are available right then and there, others are usually same day if you order before 1pm.
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March 2021 by anthony martin
Friendly staff, very helpful. They generally know their stuff. Great neighborhood store for automotive needs.
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December 2020 by Estela Salegio
This location as well as the one on 11thSt. & Shepherd Dr.have the worst MEN/GUYS working there!!Including the managers!They won't bat an eye to help you!The women on the other hand are wonderful & very helpful.So the 1 star is for ALL the men!!
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November 2020 by Aaron Gutierrez D
Great store lots of products neatly organization
