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February 2024 by Edna Reyna
Today, Feb 7th, 2024. I was treated so unfairly in this location. I was waiting first in line by the custumer service because the cashier lane was closed. I waited for a while until one attendant started calling out for help through the speaker. She called twice in like 5 to 8 min aprx. When suddenly the chashier showed up. By the way, the guy who showed up was cleaning or I jave no odea what he was doing near the check out lane but I know he saw me arrive at the store and lined up first, well, at least so I tought employees pay attention to custumers. By the time he decided to leave the broom or whatever he was doing and assist us, we were like 5 people aleardy wating on line, so this smart guy rushed first (last person on the line), and I respectfully asked to be check out first since I was there waitng in line first. The cashier said, I'm sorry, I was asked to check you guys, dont know whos first, he said. I felt missed treated as a female because they were both guys. I even told the guy I was not lying and the man (who rushed to first) dared to speak back to me shamelessly saying it would be just a minute. Nobody cared to assist me neither the ladies who were calling out for help because they were attending other 2 guys. It happened around 745-800 p.m. if ya want to check the cameras. They need to hired better people with better Custer service. I am never coming back!
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February 2024 by Holly Gilbert
The copy department was so patient and kind with me and helped me with a difficult project beautifully!
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January 2024 by GABRIELA ALEJANDRA MORA GRANES
I came here to print a pic and Ruth provided the best service! Excellent location. Thank you again Ruth!!!
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January 2024 by Elizabeth Hufnagel
I go here to get my Client presentation documents printed. I always have found the folks in the Print Area super helpful with solutions and alternatives. Great service all around and always quality print jobs!
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January 2024 by Janet Williams
Great customer service at the print desk. Very helpful right away. Had the order ready faster than promised. The order was perfect.
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January 2024 by Shar Clark
I am always greeted as I come in the door. It's very easy to find someone to help me. And everyone seems to know where everything is in the store.
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January 2024 by Noel Rodriguez Gamboa
Excellent atention
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December 2023 by The2connect
Great service and quality professional assistance at copy center.
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December 2023 by Brian Weatherall
Office Depot/Max is a great place to shop for your office supplies.The Guesser and I-10 location in Houston is EXCELLENT! Great management!
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November 2023 by Jason Q
Everyone in this store is very nice and friendly except an extremely rude lady with glasses. I have to give a 2 star just because of her. I was asking very nicely if she can help me with something I bought. She looked up with a disgusting look and raised her voice for nothing: You are supposed to ask the manufacturer! I was shocked and very confused. I’ve never met a person like this before. Then she immediately shouted “give me your receipt!” Her eyes were filled with hate and her behavior was really aggressive and rude. I shopped here before and everyone else is really nice and that’s why I came back to shop sometimes. She ruined every one else’s efforts and make Office Depot look bad. I don’t recall her name but it’s something like Linevvt. She doesn’t deserve to work here because she’s making customers to avoid here and destroying a good company culture.
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October 2023 by Mary Wilburn
Nice customer service in and out of the store had business copies made colored and black white. The girl printed a sample of the color one and then used a different printer do to the colors.everyone was nice and helpful
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September 2023 by Carrie Balberg
I called yesterday on 9/17/2023 to ask about a USB hub for my laptop. I saw one online on their website, and the guy said that they didn't have that one but they had similar ones in the store.I arrived there today to find out they didn't have this but the ones that they had were much more expensive. I don't know what happened here but I decided to order on Amazon instead.Apparently, they are short staffed in the morning when they open.Definitely not going back.
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September 2023 by Alvaro Medina
Patricia Rodriguez is the best. She went above and beyond to get things done perfectly!! Anywhere you go, It is no common to find people that likes helping others and going the extra mile.
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September 2023 by Iris Salmins
The employees here are always helpful. I have been a customer for many many years and the customer service has always been consistently good. That is hard to.find these days.
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August 2023 by Sharon Uluh
The service is not what it used to be. I have been using this location for years and liked it because it was close to me and had great service. The last several times I’ve been here I have not been able to get my prints done because the staff either did not know how to (which was the same thing I’ve always had done that was never a problem before) or the wait was too long. This time I tried to use the self serve copier and the ink or toner was low. I brought it to someone’s attention and they said a manager would help. No one came and they continued helping other people and never got back to me.