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February 2024 by Gene Perry
fast, Quality repairs at a good price. So easy to do business with
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November 2023 by Gary Martin
I have been using George for almost twenty years now. I don't even live in Houston anymore. I probably drive past a hundred other mechanics during my forty five minute (no traffic) drive to get there.Why would I do that? Because he is honest. Is he the only honest mechanic? Of course not. Are honest mechanics common? If they were you wouldn't be reading reviews right now. I might be able to find an honest mechanic closer to my house. I might not. I don't the kind of money it would take to find out.He only works on Asian cars as far as I know. Sure there are plenty of mechanics that will try to fix whatever rolls up. They simply can't have a master's level of knowledge for all cars. Would you rather have somebody that knows a little bit about a lot of cars or someone that knows a lot about a your car?George has never said anything about him or his team being masters. He's too humble for that. I do trade work and have a good understanding about what it means to be a master. I've come to realize a few things over the years. This goes for any and all trades in my opinion. Nobody should have to tell you they are a master. I automatically have doubts if they do. Nobody can master everything. We just don't live long enough to acquire that much knowledge. We all want a master working on our stuff. Cars, plumbing, electrical, or whatever. I prefer to find people that specialize in fixing the problem I have over someone that knows a little bit about a lot of things. This is a long winded way of saying you should check if he works on your car before driving out.If you're looking for someone with a fair labor rate thst doesn't break the bank with the part mark ups this is it. Call ahead to see when he will have time to get you in.
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April 2023 by Eric N.
Very quick repairs, honest assessments and great price. I dropped off, explained what I needed and left. They called me, and x plainer what needed to be done and gave me a price. This was a few months ago, and I have had no issues since.
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August 2022 by Jeneffer Joe
I cannot say enough good things about my experience with George. I first went in to repair my AC. When I told George about affordable parts I found, he went above and beyond to contact the company and inquire about warranty and "mechanic stuff" to ensure it was a quality piece and reputable company before I purchased it. I then took my car back to have a deep inspection before a road trip. George communicated what he found, what was necessary vs. recommended, and took time to show me how to change my tire and cool my car properly. It's rare to find a mechanic you trust and prices fairly and I have found that here. I'm so thankful.Services: General repairs & maintenance
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August 2022 by Martin Galicia
Awesome service! I trust no one else with my car issues I can’t do myself. Has taught me an abundance throughout the years how to service some of the things I can do on my own vehicles. Has been my mechanic and friend the past 25+ years. Has been a blessing to my life and family
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June 2022 by LSJW “Miscellaneous Tece” Thanks
Called and asked about A/c diagnostic for my Ford, and the representative didn't know that they only work on Foreign vehicles?. Shouldn't you have known this when I initially told you it was A ford ?
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June 2021 by Michael Davis
Great service.
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March 2020 by Sonja Perez
My very old car drives like a brand new car! George, the mechanic is kind and very talented! He goes above and beyond the call of duty. I highly recommend Northwest Car Repair!
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December 2019 by Stacey Ambrose
George is amazing and honest. I will always bring my car here for repairs.
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October 2019 by James
It is difficult to find a knowledgeable reputable mechanic that you can trust the job will be done correctly and that no one is taking advantage of you by way of fees. Myself and my family have been taking our vehicles to Northwest Car Repair/George for over 30 years. George and his crew are the best you will find (anywhere). George is a perfectionist and knows the mechanics and electronics of Toyota and Nissan to the letter. His fees are reasonable and in over 30 years, I have not ever had an issue with a vehicle where George does not know the problem and how best to proceed. He is honest and trustworthy. He only uses Nissan and Toyota parts- they might be more expensive but I have more confidence in the job and the money spent knowing we are using the very best parts. I live in Austin and I still drive into Houston to get my Toyota Tundra repaired if necessary. Several years ago, living in Austin, I had to change an alternator in my Tundra and talking with some of the mechanics in my area was a waste of time. After working with a professional such as George (and at his high level of expertise) for as long as I have, talking with other automotive people was a waste of my time.
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April 2019 by John Baby
Had the brakes replaced on my wife's 2010 FX35. George and his staff did a great job. Everyone there is honest and friendly. He also replaced the fog lights which the dealer was quoting an unreasonable price do to. I will definitely be taking my cars there for future repairs.
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April 2019 by Terry Nwosuocha
The worst part about going to have George work on my Infiniti is that I didn't find him sooner. The service was great, communication was prompt and honest, and pricing was very reasonable. I will never take my car anywhere else again.
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April 2019 by Ken Allen
George has been dependable and done great work for me for 10 years and 3 different cars.
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February 2019 by Lyndon Ji
First of all, I trust a business respond to their reviews, good or bad. It means they care how their customers think of their business. Took my car to Northwest Car Repair for an overheating problem solely based on the good reviews of the shop. The shop is very clean and organized, George explained to me carefully about the issue and his schedule for repair. I trust people who tell me everything before hand. George kept me updated with his repair progress and showed me photos of all the parts that he was taking out and putting in. He also gave me options for different grade of parts and offered his suggestions to help me save money. In the end, he carefully tested the car making sure the problem is fixed completely. He even offered me some maintenance tips for the days to come. I have to say that, a good and honest mechanic is hard to find these days and I just found mine.
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December 2018 by Lori B.
My Lexus SC430 was making a scraping sound when braking. After reading the positive reviews on Yelp and learning that George specializes in Nissan, Toyota, Honda, and yes, he works on Lexus, and his shop is very close to my neighborhood, I decided to give his shop a try. I am very happy that I did! George was busy when I arrived on a Saturday morning but he worked my car in to assess what was causing the sound, while I waited. It was a brake pad that had worn out. George showed me the brake and rotor and advised that the rotor was okay so I would only need brake pads. He quoted a very fair price and said that they would get the parts from Lexus since they use genuine Lexus parts unless a customer requests differently. We agreed that my car would be ready on Monday. George even offered to give me a lift home. During the short ride, we discovered that we have mutual acquaintances from my neighborhood. I was surprised and delighted to receive a call at 3:00 that same afternoon saying that my car was ready. I had the pleasure of meeting Natalia when I went to pick up my car. Both George and Natalia are very personable and professional. They exceeded my expectations in service and my car drives great! I am so happy with this experience that I have asked George to price another job for my car. I believe that I have found the right person to keep my Lexus running well for a long time to come!
