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October 2024 by Error47c9
Love these guys! Outstanding service thank you all for what you do.
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October 2024 by Michael Ruscus
Hey everyone. I just wanted to highlight the Modern Performance customer service.
A while back, I bought an underdrive pulley for my Fiat, which didn't fit properly.
Although it had been a long while since I purchased the product, a quick email to their customer service team got this on track to be straightened out.
Mind you, most speed shops would say, "sorry bud, past 60 days" or "no warranty on race parts" or something like that.
These guys are fixing the problem, no questions asked, no accusations, no "sorry it's past the warranty period".
In 2024, its AMAZING that a company stands behind their products to make it RIGHT for the CUSTOMER.
WE NEED TO SUPPORT BUSINESSES LIKE THIS.
MODERN PERFORMANCE, THANK YOU FOR YOUR HELP!
Sincerely,
Mike
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September 2024 by scott myatt
UPDATED!!!
Purchased a SRT-4 clutch pivot ball from them. This specific one is the Chromoly "upgrade". I am having issues getting it to fully seat in the press in pocket. I called Modern Performance to ask for some support. Their reply was "We don't install those, we only install the OEM clutch fork pivots. Sorry, I can't help you with that." "You could try asking on a forum."
Haha laughable customer support. Thanks guys!!!
After this review, I was contacted by Modern Performance and they were able to provide me with the information that I needed. They apologized for not having the information available when I called. Thank you for following up!
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December 2023 by Justin Calhoun
I ordered a wheel hub that all the big auto stores swore they had which they didn’t, they kept trying to sell me the wrong part. I order from modern performance had it overnighted called about questions about the part they were beyond professional, extremely knowledgeable, and the owner personally drove it to FedEx because I placed my order after they already came they truly care and honestly blew me away with customer service!! Thank you guys!
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December 2023 by UltimatePoolGuy
This place is good ?I shop here for my srt-4 neon and they haven't let me down yet ?
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December 2023 by alex fitz
This place is exactly what I've been looking for. They're the only guys out there making stuff for the Dart. Started with the hood lift kit; was incredibly easy to install and took about 5 minutes.
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November 2023 by Kelly Smith
Hands down the most friendly and welcoming business I’ve ever been to! We drive three hours just to purchase items we need! They will ship items but in person gives an atmosphere like no other!
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November 2023 by Davo Supreme
Pickup local! Everyone there is willing to help you out. Today I worked with Clarence and the guy knows his stuff.
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September 2023 by Carl Fredrik Hersoug
Always helped us find the correct parts to get for our car, and has played a vital role in securing many race wins for our Neon. Excellent service as well!
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July 2023 by Bryan Gaytan
Best in the game. They treat me with love. They have always supported me and helped with my neon build. With much love.#lifelongcustomer
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April 2023 by Andrew Partain
I was on my way to MP to get a new Coil pack as mine was going out. My car died about 2.1 miles out from MP and it was almost 4. I called up there and Charles picks up, I explain that me and my buddy are walking 2 miles to get there and please dont close the doors. He says no problem and waits for us. We get there and He has Water ready for us in Yeti cups, lets us cool off and takes us back to my car in his personal truck. Charles if you read this thanks man I cant express how awesome that was and purely kind. Ive always been a HUGE fan of MP but yall have my business FOREVER! Get this man a raise!!! Thanks bro!!!
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March 2023 by Big Diesel
Hey everyone.I just want to share my experience I had with modern performance.I ordered quite a bit from them. Turbo kit, injectors, fuel pump, badges, etc etc. the same day I sent my friend a pic of what I bought and he literally bought pretty much the same thing a month ago with bigger turbo and to help him out I wanted to buy it from him because it would help him out and myself as well.Anyways I went to email mpx about asking for certain items refunded. I told them the situation on a Sunday, (I don’t even think they were open) and someone got back to me within the hour.They asked why I wanted to return the things and I explained and they immediately replied saying they would refund my purchases and ship the ones I didn’t cancel. All outside business hours. This to me shows great customer service skill set and just all around solid energy. I know who I’llBe buying my nsrt4 parts from.Thanks you guys
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March 2023 by GodRoIIs
They have the best customer service around. Quality parts and extremely fast service. I messed up on my end and they still took a return in. How many companies do you know do that?
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February 2023 by Juano
Have ordered about 10 different parts for my neon and they’ve all arrived in 1-3 days and all in perfect condition.
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January 2023 by simon cl
great experience they answer fast
