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August 2024 by Paula Ray
I want to go give me a phone charger and a sales person. Got it for me and it was the wrong one. And I went back that night 10 minutes to 8pm to get a refund. And he said he could not do it because he had to leave at 8 PM to come back the next day. I went back to day and they would not give me a refund. But I did get the write charger ,I will never do business with these people again?
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September 2023 by Guillermo Torres
I was frustrated for my bill but Rahim helped me to lower my plan and still keep my unlimited plan great service provided by him
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September 2023 by Rubí
Very bad, this afternoon I went and asked the young people who were there (2) that I wanted to add a new line to my account... Anyway, the point that I clarified that it was only a doubt but that there were 2 people in the store, one was pasting a stiker on the front wall, the other only saw it and they did not attend to me since they told me they were busy and I gave them 5 minutes
I stayed waiting and chose to leave.
Very bad customer service
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August 2023 by alfred smith
Awesome customer service
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March 2023 by christian
Store will upcharge $5 to pay your bill in-store and refuse to give a receipt.
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December 2021 by Christine Plamondon
Max gave me a amazing price on my new phone. He is the best when it comes to customer service and technical support. He was helping me throughout the phone changing process. He took care of me on my billing issues. I will definitely be coming back to Max whenever I need anything. Thank you Max. May god bless you. I definitely recommend Max. Thank you so much.
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November 2021 by Brandy Brown
Very friendly and kind very helpful. And I love my new device.
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October 2021 by Linda Smith
Was with boost for 4 years came to see Norman gave me the best deal and was very sweet and patient with us we ended up switching both our lines.
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October 2021 by Theodore Smith
Norman was amazing, the best customer service I would recommend him to anyone
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August 2021 by Sara Aguillon
Excellent client service. If I could give more opportunities I would... Max was very professional, he went out of his way to make sure we were happy with our phones and plans... I would recommend this store to my family and friends....
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August 2021 by Teresa
I understand the merge, but they could have warned us about about all the changes.
I just bought this phone in July, I lost my debit card 2 days ago and this phone doesn't have Google pay abilities. Mind you, the camera is super trash !!!! I paid more for this phone than I've ever paid for any phone. Very disappointed ?
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April 2021 by Wanny Will
I had problems with my LG K51 speaker for days. I came to the location on 6438 West Little York Rd and Max was very helpful in helping me get my phone up and running. He explained how this issue occurred and how it would be resolved next time. The employee that sold me the phone was not there that day and I was really frustrated. Max apologized and was very sweet and kind to help me get rid of my frustration also. I highly recommend Max when going to that location. He is the best Metro employee I have came across since my account has been opened. He should be fairly compensated for the work he does. My visit amazing with the knowledge and quickness he served me with.Thanks again Max!!
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April 2021 by Derek Christine Ennis
Max gave me a amazing price on my new phone. He is the best when it comes to customer service and technical support. He was helping me throughout the phone changing process. He took care of me on my billing issues. I will definitely be coming back to Max whenever I need anything. Thank you Max. May god bless you. I definitely recommend Max. Thank you so much.
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April 2021 by Rafel Dorado
Great Experience visiting at this store, Max is a great guy he assist me with my needs on starting my cellphone service again with Metro... he recommend me a great plan that has the internet I use... I highly recommend this store as well this great guy Max he always willing to help... Outstanding service. Thank you so much.
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April 2021 by Lashauda Robinson
Amazing customer service. Thank you so much Max. Your amazing. Got me a sweet deal. Answered my questions.
