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August 2024 by Ellisia Thomas
Metro by T-Mobile is TRASH!! Poor coverage plus too many drop calls and many of their phones don’t respond when dialing buttons. It took at least a week for me to finally get back service after Hurricane Beryl. “No yada yada!”? Yeah right. That’s what Metro by T-Mobile is really about, yada yada, and not to mention, lies lies lies. The only thing good about it is that I get to make a payment extension
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April 2024 by Miguel Andrade
They need to support their system, you can't pay in cash because something always fails there, you can only pay by card. Despite that, the lady attends to you with cordiality.
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April 2024 by The Queen of Glam
This is really the worst Metro ever the Hispanic ladies who work here are so useless…
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August 2023 by Rubén Tristán
There were 10 minutes left and they were already closed…
The worst thing is that they went inside and decided not to serve anyone else. I came to this store because the other one on Fairbanks and 290 was the same, it had been closed 15 minutes before. I immediately went to this other one and they also closed before time. How little seriousness and how little respect for clients' time. If you do not want to provide the service, you can close earlier BUT NOTIFY, CHANGE THE SCHEDULE AND NOTIFY IT ON SOCIAL NETWORKS because it is very annoying that they are so irresponsible.
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July 2023 by The Circle
Great staff
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February 2023 by Lady K Crane
I visited this location several weeks ago. Time to get an upgrade. My experience here with the associate, Rohdi, was amazing as he was professional, very proficient and kind. He answered my technical questions without making me feel inadequate concerning technology. He even gifted me with a special wall charger that does extra tasks. Thanks!I wholeheartedly recommend this location when he's the one behind the counter.
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January 2023 by Google user
I visited this location several weeks ago. Time to get an upgrade. My experience here with the associate, Rohdi, was amazing as he was professional, very proficient and kind. He answered my technical questions without making me feel inadequate concerning technology. He even gifted me with a special wall charger that does extra tasks. Thanks! I wholeheartedly recommend this location when he's the one behind the counter.
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August 2022 by Elio Funez
They don't want to take payments all the time, they say they don't have a system.
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June 2022 by josephine ledezma
Aaron and the rest of the staff here are SUPER friendly and very helpful. Definitely my preferred location.
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April 2022 by si nguyen
The store is scam.They want to steal your information and your money.WARNING FOR EVERYONE!!!
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September 2021 by Brian Flores
Terrible customer service…. Walked in at 7:45PM didn’t get welcomed, walked around looking at phones then finally the rep asks how she can help us… I tell her I need to activate lines.. she then tells me she’s only helping the 2 people ahead of me and that they’re closed…. Mind you they close at 8:10PM and I was kicked out basically at 7:59PM… wasted my time as she could’ve said something a long time ago! I used to work at T-Mobile and this would’ve been bad to see happen in my store, as a manager I would’ve written her up for that! That was ridiculous!
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August 2021 by Lasheka H.
Do not buy a phone from that store. They sold me a defective Samsung Android that cost $120 dollars. I was told by Sonia that I or a family member could get a New phone due to the issue with the speaker that is static. On today my Sister was told by another person that it will take 3-5 days before I receive a phone. The employees lie, and do not Take responsibility for their products. Do not waste your money or time.
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August 2021 by Kenia Argueta
Terrible customer service, they never solve anything
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August 2021 by Zoilen Jiménez
Excellent atention !!
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August 2020 by Daniel Osorio
Terrible service from the workers
