-
February 2024 by Josh Rex
Melissa, the manager at the store, has helped me out tremendously and I do business at this location knowing she can handle any problems I may have. She goes so much above her job requirements and she's been awesome. Y'all need more folks like Melissa and she needs a bonus and a vacation!
-
October 2023 by Bukola Farinde
Had the worst experience I have ever had in my life in this store. The caliber of employees they have at this location are classless and unprofessional, including the manager who I interacted with. As a paying customer I have never been so ridiculed and insulted. They were all so very rude. I will not be returning to this store ever again! I am used to dealing with professional individuals in my business dealings, but coming to this store was a reminder why I should just deal with major phone cell companies who employ people who will remain calm at all times and understand the true meaning of customer service. The manager at the store needs to be fired the way she spoke to me. I will not be returning. If you purchase a phone here, please make sure you read the return policy and make sure they give you a receipt in a language you can comprehend. I was given a receipt in Spanish and I don't communicate in Spanish. Don't come to this store. There are so many others in the Houston area that can be professional and provide way better customer service.
-
October 2022 by David Ben
Horrible customer service wife went in today to activate new phone they messed it up so my daughter went back and 1 lady was throwing up coughing not available to help. They ended up going to another store and was charged to correct they’re mess up. Will not be goin there again.???
-
August 2021 by rashunda fletcher
Metro says on their website they don't close til 8 pm, it's also listed as their closing time on their door yet I went to the store at 7:40 pm and the doors are locked, nobody is behind the counter, they're CLOSED... if you don't close at 8 pm you should put that on your store hours vs lying to customers
-
July 2019 by will botello
5 stars from a satisfied customer.
-
May 2019 by Annette Oliver
Great service
-
December 2018 by Nnamdi Ibe
Helpful Staff! Great Customer Service... ðŸ‘
-
October 2018 by Nateikas Page
They are the best. Amazing customer service!!
-
July 2018 by Dennis Wright
I had to delete the other review to get this one in. Again veronica and ali are the best that metro pcs has to offer. I will forever be faithful to just this store. All others take note and stop in you'll see how the job is done . Real professional people. One more thing. Whoever put one star has problems. This store not all metro pcs,this store is a perfect 10 hands down . So to my friends at this store your always a 10 I'm all my books. Give veronica a raise. Hahahaa😄😃ðŸ˜
-
May 2018 by IONIC TRUCKING, LLC
Great customer service! Veronica was very helpful with the purchase of my new phone lines.
-
May 2018 by Anareli Castelan
Great customer service , nice people & awesome deals. Good place !
-
December 2017 by crystal batiste
Excellent customer service and I loved my experience and I got an amazing deal on the phones!!
-
December 2017 by Tony Parker
Eveythings pretty amazing here. Love these guys
-
December 2017 by Eric Tucker
Love these guys! Ali & Veronica are the best sales reps ive ever met!!!!
-
December 2017 by Omar Ali
They have great customer service and amazing deals! They hooked me up with the best cases!
