-
July 2024 by Tania melissa Matute Zavala
These stores are big thieves and one by one they deducted my card, and now I come to this one in plain sight, they steal from me. They had to deduct the month I was going to pay and now that I come they don't do it and according to them they don't have nothing to see, it's so hard to make money and the same stores steal from you in sight ??????
-
May 2024 by Carolina Gabriela Alarcon
Don't go to that store, they activated my tablet without my consent, they charged me and then they didn't take charge, they are thieves.
-
April 2024 by Rania M
I walked in today..If I can give them zero rating I would. The older looking lady was very rude no customer service skills what's so ever..very rude! I greeted her and she just gave me attitude for no reason. Mybe get a different job that doesn't require customer service!!!
-
September 2023 by mukhtar nasiry
Sayed is the best he is very respectful he mad metro pcs look the best
-
August 2023 by MANUEL HERNANDEZ
As always, Metro PCS sellers want to make money from the customer. They do not adjust to the official price of Metro PCS...I stay at Cricket
-
August 2023 by Génesis Murillo
They have terrible service, I had a bad experience on Sunday because just because I asked the employee the reason for my message charging 25 dollars when I had paid him 200 dollars, he yelled at me and he never explained to me why the message arrived with a cheaper charge than the actual one that he received. I paid, I'm almost sure I applied for a free phone and he never told me.
-
June 2023 by senait gebremariam
I had went there with my son today and the customer service was very horrible. They were not nice. There was no AC there and the workers were not polite and they were not respectful to me or my son especially one of the workers. Thank you.
-
May 2023 by El Mono Liso
(Translated by Google) As always, Metro PCS sellers want to make money with the customer. They don't adjust to the official Metro PCS price. I stay at Cricket(Original)Cómo siempre los vendedores de Metro PCS quieren ganar dinero con el cliente ..No se ajustan al precio oficial de Metro PCS ...me quedo en Cricket
-
May 2023 by Maria Garica
(Translated by Google) I was attended to by a boy named Harvey, he assisted me in my language, he was very patient, I asked many questions, all of them, he helped me, blessings(Original)Me atendió un muchacho llamado Harvey me atendió en mi idioma fue muy paciente muchas preguntas le hice todas me ayudó bendiciones
-
September 2022 by Karina Murillo
(Translated by Google) They have lousy service I had a bad experience on Sunday because just because I asked the employee why my 25 charge message was given when I had paid him 200 dollars, he yelled at me and never explained why the message arrived with a cheaper charge than the real thing. I paid. I'm almost sure he applied for a free phone and he never told me.(Original)Tienen pésimo servicio pase mala experiencia el domingo ya que solo porque pregunte al empleado el porque de mi mensaje de cobro de 25 cuando yo le había pagado 200 dólares me grito y nunca me explicó el porqué llegó mensaje con cobro más barato a lo real que le.pague casi estoy segura que aplicaba para un teléfono gratis y el nunca me.lo dijo
-
August 2022 by Edwin Cuc
Terrible customer service! I went for a sim card update, the lady who did the service took my cell phone and threw it away when I told her to be careful, she told me to do it then! Worst of all, he did the exact same thing to the person before me! Seriously, is that the attention they give? Do not go, do not buy in this place, it also demands that they give you your account numbers so that you can check all the hidden charges such as insurance and plans!
-
August 2022 by odet rosa
(Translated by Google) Mistreatment and do not help you solve(Original)Malos tratos y no te ayudan a solucionar
-
August 2022 by J. Espia San Jacinto
Man if I had the option to give 0 stars I would most definitely!! My 4g lte service was acting up today. I went into the store to see if they could fix it. The young guy said "no no you have to call the customer service number." I said to him that my service isn't working very well and I could not make any calls at that moment. Then he said that it could probably be the phone itself. I then again said "I had this phone since February of this year, and my phone is NOT the problem." And on top of that, he told me that I would have to go to the original store I purchased the phone from. I said to him.. nevermind don't EVER expect me to come back to this location again. And I also recommend others to do the same.
-
July 2022 by Eddy Hernandez
(Translated by Google) The staff is very bad they never want to help I have called them 20 times and they do not answer I went to request an account number and the pin and the boy did not want to help me and not even customer service is a bad service(Original)El personal es muy malo nunca quieren ayudar les e llamado 20 veces y no contestan fui a solicitar um número de cuenta y el pin y el muchacho no me quiso ayudar y ni atención a clientes es un mal servicio
-
February 2022 by Roberth Hellias
(Translated by Google) Terrible customer service! I went for a sim card update, the lady who did the service took my cell phone and threw it away when I told her to be careful she told me to do it then! The worst of all is that he did exactly the same thing with the person who was before me! Seriously, is that the attention they give? Do not go, do not buy in this place, it also requires that they give you your account numbers so that you can check all the hidden charges such as insurance and plans!(Original)Pésima atención al cliente! Fui por una actualización de tarjeta sim, la señorita que me hizo el servicio tomó mi celular y lo tiro cuando le dije que tuviera cuidado me dijo que entonces lo hiciera yo! Lo peor de todo es que hizo exactamente lo mismo con la persona que estaba antes que yo! Enserio esa es la atención que dan ? No vallas no compres en este lugar, también exige que te den tus números de cuenta para que revises todos los cobros escondidos como seguros y planes!
