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October 2024 by Gigi d
They cleaned and preserved my dress beautifully and it was returned to me in a fair amount of time! Thank you!
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October 2024 by Sarah Sherman
A few months ago, I ordered a gown preservation kit from David's Bridal. We got married years ago, but were in the process of moving long distance, so I thought it'd work out really well to have my gown shipped to the preservation facility then out to our new address so I didn't have to stress about the dress being lost or damaged during a move. The kit arrived quickly and was very self explanatory, including a very obvious *please don't forget the packing slip* on the box. So what happened next is entirely on me. I think I mistook another document for the packing slip, or maybe my brain was just out to lunch that day, but somehow I ended up sending my dress out without the packing slip which I later found in the bottom of the box the kit came in. I thought well, nothing I can do about it now. Months passed and I guess I just assumed my mistake caused me to lose my dress forever, but eventually I reached out via email and got a phone call the very next day to confirm that the dress they had sitting around without a packing slip was indeed mine. They don't just ship it out without a packing slip because they want to make sure it's going to the right place. It was shipped out to me ASAP and now I have my delicately preserved gown to display. My husband had the sweetest reaction to seeing the dress again. Overall, highly recommend this service, just don't be like me and *please remember the packing slip.* I really appreciate that they were able to help me even though I was objectively an idiot. five stars
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October 2024 by Miguel Castellanos
Excellent service! The dress was returned in about half the time it was originally presented to us. My daughter loves the preservation package.
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October 2024 by Beatriz Hernandez
Waited months for my gown to arrive and nothing. Called 3 times and left voice mail and no one ever got back to me. My husband then called saying he wanted to buy this service for me as a gift and they called right back and that's when we could talked about my gown. They said it didn't have a phone number so they just kept it there forever I guess (even when I called many times about it). Terrible customer service they will not answer the phone unless is a new sale. I finally got back and it was ok, but for some time I thought it was a goner.
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October 2024 by Vitória Silva
I had a great experience
I bought my dress at David’s Bridal Store in Monroeville PA
And being there I bought the preserve kit for after the wedding
I only have good words to say about the Memories Gown Preservation
I was not sure how the processed worked and they helped me very well
I mail my dress and came back less than 3 weeks
They did a great job I really feel very happy having my dress so well preserved
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September 2024 by ADENALVA FONSECA
My experience it’s very good, my dress arrived very fast and looks like new again
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September 2024 by Rachel Metzger
Such an easy process to get my wedding dress cleaned and preserved! I had so many stains and put off the cleaning for a year. They did a great job and my dress looks brand new!
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September 2024 by Brittany Ratti
My gown came back beautiful and did a wonderful job!!
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September 2024 by carole anne bailo
EXCELLENT> Easy to use, kept me informed and promptly returned my dress preserved and cleaned NO ISSUES
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September 2024 by Shelly Jackson
I would highly recommend using Memories Gown Preservation.The step by step instructions to send them your dress is very easy to follow. They send you everything to ship them your dress and a form to fill out with exactly what you want.The price is very affordable (local dry cleaner wanted almost $500 to clean and preserve my daughter’s wedding dress).
I received a text when they received my daughter’s dress and a text when it was finished and being shipped back. We received her dress back approximately 2 weeks later.
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September 2024 by Michelle Quinn
Dress came back looking great and nicely packaged. Clear instructions and dress came back in 2-3 weeks. Relatively inexpensive compared to other companies.
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September 2024 by Donna Reece
Sent heavy beaded wedding gown and it came back quickly, beautifully packaged and sealed. The price for dry cleaning alone is well over $100. So for dry cleaning AND preserving and packing this is a fantastic deal. I also was impressed with the updates when they received it and shipped it back. I would definitely use this service again
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September 2024 by Jessica Flores
Such a beautiful job ! Easy and well worth the extra cost.
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September 2024 by Jacy Niezgoda
This is an affordable, quick, easy, and quality gown preservation service.
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September 2024 by Jordyn Baldwin
Super easy process, very quick and my dress came back so beautifully packaged! The whole thing took about 2 weeks from when I sent it out to receive it back home in the mail.
