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November 2024 by Pam Carroll
I visited Mattress Firm located on Bunker Hill, Houston, Tx. I had the extreme pleasure of meeting Rusty, who thoroughly walked me through picking a new mattress. Rusty, was not only patient in explaining the different types of mattresses and their specific attributes, he allowed me to continue comparing them until I reached a decision. He never pressured me to purchase anything, and as a result, I bought two mattresses and a pillow. I will be coming back soon to make another purchase. This is a great store to visit if you're looking for a mattress. The customer service is unmatched!
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November 2024 by Sara Gammill
I bought 2 mattresses today from Raul during the Black Friday sale. He worked diligently to find us the best deal on each mattress. We left very satisfied with what we bought and the customer service we received. Thank you, Raul!
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November 2024 by Ricardo Bello
Raúl was very prompt and helpful with our needs! Overall great experience
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November 2024 by Jose Viera
Thomas, the sales rep, was an expert in each mattress we were looking at and made the whole sales experience as simple as possible.
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November 2024 by Daniel Horovitz
Great shopping experience at the Bunker Hill location!
Rusty was amazing, did not pressure us to make any decisions and found us a great deal!
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November 2024 by Marcelo Oliveira
The best experience I ever had buying a mattress or any furniture. Great entertainment and we were helped by Rusty Briley who was absolutely amazing, took his time to explain all options and help us find the perfect fit. I highly recommend. 5 stars.
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November 2024 by Dennys Molina
Service was great! Tom helped me get the best deal for me!
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November 2024 by Betsy Goff
Rusty was extremely personable and helpful. In short order, he had helped me narrow down my options and I had a new bed! I highly recommend dealing with Rusty on your next mattress purchase.
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October 2024 by Shelley Curry
Rusty knows everything there is to know about mattresses and is happy to answer every question, twice if necessary! Easy natured and no pressure sales- great experience
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October 2024 by Linda Tighe
We bought a new mattress several weeks ago and I have to say it was the smoothest process we've ever experienced at a mattress store. We moved more than 10 times in the last 10 years, across states, so we've witnessed quite a few sales tactics. Raul was not only well versed in every mattress in the store, but after asking us a few questions about our sleep patterns/preferences, he guided us to try four different mattresses. We ultimately selected the Purple mattress and Raul had the order in the system quickly and we were out the door in less than an hour! We've had great sleep since! Thank you Raul! We're referring all our friends and family to you!
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October 2024 by Korey Pilon
Awesome experience shopping for a matress. Rusty was very friendly and informative and helped me find the cool and firm matress of my dreams! He even helped us stay within budget. Go and ask for the sleep expert, Rusty. You won't be disappointed.
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October 2024 by Yoohyun Kim
There's a reason why this store is #1 in Houston. Rusty thoroughly answered all of our questions and provided great options to choose from. Awesome customer service 10/10
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October 2024 by Julia
Rusty was amazing! He got us an awesome deal. I'll be coming back for future purchases
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October 2024 by Frank Eaves
Rusty rocked. Found exactly what I needed in my budget. Definitely a great experience.
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October 2024 by Hal Hale
Fast, low pressure, great experience!
