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March 2024 by Royce Haywood
The staff was friendly. I am a new mom and have not had a moment to myself and I was able to experience that here. 10/10 would recommend
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December 2023 by Dave Altman
I highly recommend becoming a member and taking advantage of frequent massages. The service here is fabulous.
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November 2023 by Marieka Gillpatrick
The person that did my facial was amazing!! He is the best!
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October 2023 by Annetta McLaughlin
Do not get a membership unless you use it. You do not want the hassle or trouble!!
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July 2023 by Esther Jenkins
This is the WORSE place EVER!!! I had a facial back in May for $200 at 30 minutes. The service was trash, the facial was trash. I could have taken that $$ to a higher end spa & received better facial treatment w/o the UPSELLING! Then they convinced me to sign up for monthly svc. to reduce the cost of the facial. I reluctantly did sign up. However, the next AM (literally) I regretted that decision & called to cancel. The manager said my service was cancelled but of course it was not. I was charged the following month. I have been trying to contact them via email & phone to cancel service since May 2023. It is now July 2023 and no response & my service has not been cancelled. If I ever had a regret about signing up, now I did based on how POORLY I have been treated. They just want $$$ & to get you IN AND OUT fast. It is not QUALITY. It is not about truly providing a SERVICE to ppl!!!! Please go somewhere else for facials, massages, stretch services. TRASH!! If you do not listen, YOU HAVE BEEN WARNED!!!!!!
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July 2023 by Queen Latifa
I have been a memeber of massage envy since 2015. I've recently relocated to Houston and made this location my home front. Upon booking my next appointment, I found out my account was suspended because Stuart/Stewart didn’t input my card information correctly or at all; I quickly remedied that mishap. Then recently, I saw a total of 2 months taken out of my account. I called and spoke with Stuart again only to find that last month wasn't paid so they took two months out this time; I wasn't notified of the missed payment nor the fact that they would double up. I told Stewart, maybe I just need to take Massage envy off autopay and his response was "did you want to come in and cancel your membership?" I responded with "No Stewart, I don't want to cancel my membership, I have too many massages in the bank to do that right now. I would like to be notified if something isn't right with my account and when you decide to take out more money at one time than I agreed upon."He said " well, autopay is the only way you can keep your membership." I asked to talk to the manager because I need clarity and don't want to talk to him anymore; that was three days ago. At this point, I want to cancel my membership so I won't have to encounter him and his less than pleasant demeanor. This is not my first unpleasant encounter with him, I'm just over it at this point.
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October 2022 by Diana Untermeyer
Carlos Rodriguez at the Meyerland Massage Envy gives an excellent facial. He explains the products he uses and can be chatty or quiet depending on one’s mood. My skin always feels dewy and rejuvenated.
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August 2022 by Courtney Hostetler
It’s a great scam for the Manager & employees to refuse to cancel your membership or call you back for 3 straight months so you are forced to keep paying...My experience with this location has been AWFUL!!! 0/5 stars ⭐️First, I paused my membership with the manager, Julie, to have a baby in April. Come to find out, she never actually paused it and I was paying for those 3 months.Second, during that time we relocated and moved out of state. I called to discuss the unauthorized charges on my account and to cancel my membership since I’m no longer in the area. They refused to help me with either and “would have Julie call me later that day”. I’ve now called them 11 times over the last 3 months and Julie refuses to call me back and every employee refuses to help.It’s been the worst customer service I’ve ever dealt with. No one will help me and they just keep charging me every month for a membership they know I am trying to cancel.Don’t fall for it! Julie was the one who actually sold me my membership too. They have a great scam going on at this location - take your membership somewhere else.
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August 2022 by AD V.
Where is Ron? I need another massage but I will only return if he is available. I've been many times but he is by far the best massage therapist there! I've tried to book an appointment online. However, I can't find his name. Please advice if he still works there.
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April 2022 by Destiny Guillory
Received an amazing Microderm Infusion Facial today by Carrington. She was very detailed and knowledgeable about everything and her patience was out of this world. I am a very outgoing person and to be able to actually communicate with someone throughout the whole process instead of it being dead silent how some people are made the experience that much better. She gave me tons of information on my problem spots I asked about, my face feels brand new and overall the service was just a great experience. Keep up the great work Carrington!!
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March 2022 by Bianca Success
I had an AMAZING experience. And I am a hard woman to please! Ron, my massage therapist was absolutely amazing, and highly accommodating. Sebastian and Ethan were both fantastic with booking my appointment as well as checking me out! 5 out of 5 stars highly recommend
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March 2022 by Dashinique McQueen
Best massage Eveeeeeer!! I was greeted with a warm welcome from Etham, which made me feel comfortable. I would highly recommend Dennis. He was so polite, generous and AMAZING! I feel stress free and most definitely will be returning. Thank you Massage Envy.
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January 2022 by Mary Sampietro
I love Massage Envy. I've never had a bad experience.
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January 2022 by MeMe J
Great customer service, clean facility and prices are really good for the area
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October 2021 by Coach Rob
Very mediocre massage that’s why I gave it 3 stars. Wish I knew the exact masseuse name. She was very lazy in her practice. Basically she uses her forearm and lays on you and holds the position. That’s not massaging. Also each “lay hold” is like a minute in length so she’s literally killing the actual massage time. Massages should be active. Not just laying on an area.