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August 2024 by Weiwen Cai
This morning, a Lords Chimney technician named Cody visited. He demonstrated extensive knowledge about the type of chimney I own. I was dealing with a challenging water leak, and Cody employed various methods until he successfully identified the problem. Many thanks.
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July 2024 by Megan Jordan
I don’t know how they stay in business! We had them come out for a quote to fix up our fireplace and the price was laughable. We could rebuild a new fireplace and chimney for a fraction of what they quoted us. They should be embarrassed by how much they are charging people for their services. Truly don’t know how they stay in business - oh wait yes I do with some sucker clients that are willing to pay 5x more than the going rate! Steer clear of them at all cost.
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May 2024 by Jessica Clifton
With the storm that just went through, we called Lords Chimney and Anthony was able to come out on Monday morning (we called Friday morning). He has been to our house before and is always professional courteous and really knows what he’s talking about. When he came today he gave us a breakdown on everything and even tried to fix the cap that flew off, but it was unfixable (which we kind of figured, but appreciated him trying!). Will always recommend Lords and if you can get Anthony you are definitely in the right hands!!!
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May 2024 by Charles Sumners
I left a good review of Codie’s service on 5/2/24. But now another review is warranted . Codie cleaned my dryer vent but noted that they were not very dirty . He inspected further and discovered that the main problem was original install of the venting system years ago . So Cody eliminated a 4” wide 90 Degree elbow . So now a load of clothes that took 50 minutes to dry , now drys in 35 minutes. That’s saving me some . Thank you Cody and Lords Chimney .
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April 2024 by Helen Hughes
Would recommend this company, so very professional . Craig was thorough and clear about what needed doing and talked me through steps with photos taken in and outside my chimney. The two service agents who did the work were friendly, polite and did a most excellent job, showing up when they said they would and leaving everything clean and tidy afterwards. Great job!
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April 2024 by Maestro Maestro
This is what is bothersome: the same scope of work is 3X more expensive at Lord's than at a similarly highly rated shop. They do tell you that if you find someone cheaper, it won't be "as good". I watched what/how the repairs were done - unless there is some secret sauce that Lord's uses in their mortar, I fail to see where the corners were cut to the tune of $3k. Because that's the difference between their quote and the service I used. Don't try to upsell people, folks.
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March 2024 by Bil Kimes
After we paid $140 for your salesman to come out last spring and vertically tell us the only remedy to our damper problem was a new chimney for upwards of $16k, we have gone to another company that does chimney and dryer vent clesaning...we will not be using your services ever again ...you can thank your obnoxiously rude and condescending sales guy. HE DID NOT INSPECT THE FIREPLACE so we got NOTING for our money but neither have you.
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February 2024 by James Shepherd
We have used Lords Chimney for flue cleaning for wood burning fireplace, repairing ignition on outside gas fireplace, and dryer duct cleaning. Easy and responsive appointment scheduling and great communications on arrival window. Technicians have been knowledgeable, efficient and we like the reports with photos after service completed. Very satisfied with this business.
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February 2024 by Arlo Brownlee
These are the experts. Very informative and professional. They explained in detail my issues and outlined all the options. Wouldn’t trust anyone else for our needs.
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January 2024 by Michael Hoffman (Kato_Gaijin)
Miguel was super informative and helpful to show me all the operations of my fireplace. I had the company come out for an inspection, and we plan in the near future to renovate and update the fireplace and all the information that they provided on the process was greatly helpful to plan out as we need.
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January 2024 by Kristin K
Anthony did a great job, he was quick and very responsive also. He did a thorough inspection of the fireplace and went over any problems he found. The report contained several pictures of problem areas in the fireplace and chimney, and the report was emailed to me even before he left. Thank you for your fantastic service.
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January 2024 by Faith Duplantis
Joined the free virtual assessment on Zoom and Lee Roff was SO helpful! He was able to give me recommendations and information based off his over 20 years of experience, and I learned so much as a first time fireplace owner! Lee was kind, truthful, and patient with all of my questions. Definitely recommend this company!
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January 2024 by Dan Gad
My experience with the company was perfect. They texted and emailed a day in advance to confirm the appointment. Anthony called and asked if I would be free if he showed up early, which ended up being a big help for me. He was incredibly polite, professional, and took the time to explain everything that he found. I would highly recommend this company and Anthony to anyone.
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January 2024 by Landon Goodman
Great Service, Anthony & Landon were very knowledgeable, and provided great wisdom on chimney upkeep while performing a thorough sweep.
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January 2024 by S Abram
Anthony and Landon visited my home for a chimney sweep appointment. They were both so polite and professional. They wore shoe covers and covered their workspace. All of the information they provided was clear and concise. I'd definitely recommend Lords Chimney and am looking forward to working with them in the future.
