Kroger is a grocery store that offers a wide range of quality food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings. The store has a friendly atmosphere, with many employees being courteous, professional, and helpful. Some staff members, like a young employee who assisted with cart return, are especially polite and respectful, adding to a positive shopping experience. Customers appreciate the store's layout, which makes shopping easier, and enjoy the variety of items available, such as sushi, with the California roll being a favorite. However, there are some issues noted by shoppers. One common concern is the store's temperature; it is often kept very cold, making customers uncomfortable and rushing through their shopping. This discomfort can impact how much they spend or how long they stay. Another issue involves bakery items, specifically pecan pies, which are sometimes kept unrefrigerated, leading to food poisoning incidents. Customers suggest that keeping these pies refrigerated would improve safety. Additionally, the loud music played in the store causes anxiety for some shoppers. There is also mention of a cart getter who gives off weird vibes, which makes some customers uncomfortable, though most staff are friendly. Overall, while there are some concerns, many customers have positive experiences at Kroger, appreciating the clean stores, helpful staff, and good product selection.
Late opening and nobody came outside to tell customers anything. Poor customer service
June 2025
The pharmacy department and personnel are always so helpful and nice. I believe they find the lowest cost possible for your meds. I have been using them for years and they are the best!
March 2025
I met Victor at the KROGER store and I wasn’t really ready to listen to him, however, he is so personable and very knowledgeable. He was also courteous and very respectful. In addition, I really enjoyed meeting with him and I accepted the promotion. Thank you, Victor.
