-
September 2024 by J Koon Realtor
Great pharmacy, very helpful staff.
-
August 2024 by Landstar Ligon Nationwide
Went there to refill a script and after asking the tech to check if the medicine was in stock I was rudely cut off by the working Pharmacist who refuse to check on the availability of the medicine. After this outburst I thanked the RX staff and went to another pharmacy! Kroger RX staff please keep in mind a little courtesy goes a long way!
-
June 2024 by Moreca Tate
Excellent customer service!!! The best Kroger ever!!!’?
-
May 2024 by brianna zabawa
I have had nothing but issues ever since I switched to this pharmacy about a year ago when I moved to Webster.
A pharmacist was concerned with my combination of medication that has been working for over two year now and was provided by my psychiatrist and supported by all of my primary care physicians. It’s not an uncommon combination of medication and dosages and I haven’t had an issue before this pharmacy.
I’ve been trying to change my pharmacy away from this one for about a month and for some reason it’s still a challenge.
They finally sent over 1 of 2 of my medications and when I called to figure out why, I was told both were transferred and got hung up on; meanwhile the new pharamacy still only has the one.
My original doctor has retired and my new doctor is out of town today and tomorrow so I’m just without medicine through the weekend.
-
March 2023 by Leslie Thompson
I have been discriminated against by this pharmacy to the point where I had to move pharmacies. Only when I said I would write the board and move to another pharmacy was I treated with an inkling of dignity. BEWARE OF Pharmacy manager AVA DEYON SHE IS CORRUPT!!!!!!!!!! I have only begun the process of making sure she doesn’t withhold medicine from sick people. She should be stripped of her license. I will be contacting the state in regards to her malicious withholding of medication on several occasions. Please please please make sure she doesn’t hurt anyone else !!!!!!!
-
October 2022 by George Simpson
Daron is really nice & was really helpful with my insurance woes! Been going here for years & always receive kind and thoughtful service.
-
July 2022 by Pamela V.
I visited this store today for the last time! Occasionally I go to this store on Sunday morning and usually go through the cashier checkout line. The same cashier is usually there and she is ALWAYS rude. I have her name but decided not to post it. First let me say that I am a 79 year old senior citizen who is well aware of grocery store etiquette and this was just the last of many rude encounters with this cashier. Today the customer in front of me had TWO items left in her basket when I placed the bar to separate orders on the conveyor belt, planning to hold the bar until she was finished. The n*** cashier loudly announced that her customer was STILL unloading groceries, implying that I was infringing on the person's rights, and needed to remove the bar. It is frustrating enough that grocery Items that you need are out of stock and what you do buy is outrageously expensive, but having to deal with a rude cashier is a bit too much for me.
-
June 2022 by Courtney P.
This Kroger is always over priced and doesn't have half of what I'm looking for so I don't come to it often. But what really pushes me over the edge is that during a formula shortage and people are doing their best to feed their babies they will NOT accept back unopened unused formula cans. Obviously when you can't find formula anywhere you have to buy more than one can at a time unknowing if your baby will accept what you buy (bc your formula may or may not be available anywhere). Not even accept for a gift card or exchange. THANK YOU KRIGER FOR BEING SO SUPPORTIVE DURING SUCH A DIFFICULT TIME FOR PARENTS.
-
April 2022 by Kelly Cullins
This location can be very busy and their staff works diligently to get customers prescriptions filled asap. They have many laws to comply with so please be patient with them if your prescription requires more attention.
-
February 2022 by Chris T.
Always out of the brand of water I buy. I miss Randall's. Come here if you want to have experience like you're an ACTUAL employee because self-checkout is really all they have. (It's gonna be everywhere eventually) But, this store literally only ever has one lane open with an actual cashier.
-
September 2021 by Laurie T.
Unless you harken back to your high school days and would like to work a minimum wage job (but for free), skip this Kroger. There are NO cashiers. Expect to self check all the time and any time. Total failure of customer service.
-
April 2021 by Joanne C.
I find myself coming to this Kroger's more often since I've had a baby. Weird one might think but let me tell you why. If you get the Kroger's plus card you can save tons on baby food. I am all here for saving because babies are expensive. Happy baby and beechnut are the brands that I purchase and they have a 10/$10 deal. I love heb and primarily go to heb but why don't they have deals on baby food!? They also have stoneyfield organic baby yogurt and I cannot find it at my heb. Kroger's also have more flavor selection in puffs and teething crackers/biscuits. But since I found this out I have ventured a little in other aisles and noticed they have a lot of healthier chip options like veggies puffs, sweet potato chip...I am all here for it! They also stock the dairy free Starbucks coffee creamer and the moolah oatmilk that I love. I can always do self checkout with no line. I can easily come in, get what I need, scan, pay, and out I go. They were even there for me when I completely forgot to buy Easter eggs and prefill them for daycare. They were due that day so I went in to kroger's on my way to pick up my daughter and kroger's had several different prefilled easter eggs! Kroger's, keep doing what you do, stocking my items, keeping the deal on baby food, and you'll keep seeing me!
-
April 2021 by Britney Thomas
Horrible in every way. There is one very nice woman but she’s not enough to keep my business. Literally everything you can think of has gone wrong at least once in the year that I have used this pharmacy. I don’t know why I haven’t left sooner but that one lady is so nice. I have received Other peoples prescriptions as well as had my own highly sensitive and highly controlled substance lost and yet to be found by their workers. Late and other than that one kind person very rude and pushy employees. Switching ASAP
-
January 2021 by Lori V.
Do not use the click list- at this store. You will have to wait over 1.5 hours and still not get your order. They do not answer the phone and are rude. The time before this one I was told they did not have something, I went in and there it was on the shelf. It is really horrible service. I am beyond disappointed, so much so that I will now go out of my way to shop at HEB down the street.
-
July 2020 by Katie Kerss
don't use this pharmacy. every single time I've used them, I've spoken to a woman and she is beyond rude. I had to use Teladoc and they successfully sent my prescription over, I was told it was even confirmed at Kroger, but the pharmacy tech on the phone told me I wasn't in their system at all.
