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February 2022 by Humble Trucker
The manager here at this store is very diligent, helpful and resourceful. Every time I’m there she’s always going out of her way to make sure my family is satisfied.Thank you Mrs.Kedriana
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October 2021 by Kayla L.
Over all, I feel like I could have had a better experience at this store...it wasn't bad but it could have been way, way , waaaayyyy better. I don't know what it is about shoe stores in this mall, but the customer service is severely LACKING in most of them. When we walked in we were greeted which was a plus compared to the other shoe stores. They told us if we needed any help to just ask and that's where the problem began. After we looked around for like 5 minutes, it was as if all the employees disappeared. We figure they were just helping others or in the back looking for shoes but after 10 minutes and then us being the only ones in the store, we decided to walk up to the counter and no one was in sight. So we waited another 5 minutes and after seeing nobody in sight to get a shoe for us to try on, we decided to leave and just order shoes online. I probably won't be going into any shoe stores in this mall anymore, as the ones I did visit had horrible service.
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September 2021 by Kiersten H.
Jesse at the footlocker in the mall is great! Very welcoming and helped my indecisive self find a shoe for work. Even though I didn't love anything in the store, he was very helpful grabbing my sizes! Thank you!