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February 2024 by Sabrina Dean
2/19/23- Good Customer Service
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November 2023 by Mesut Y.
The products are good but the prices are tricky. They say that there are sales but at the cutting table, the price is as it is, no sales, and also the lady was cutting the stretch fabric with stretching while cutting which is not acceptable. The fabric that I want to buy should be a normal measure but not stretch. Service is not good, the workers were at the counter and the cashier was mean.
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November 2023 by Isbah Usmani
Disappointed with this location. Lorie, the manager on site for Sunday, was extremely aggressive towards my mom and incredibly racist. She would not stop harassing my mom and kept badgering her the entire time. My mom has been a customer for over 20 years and this has never happened. Another customer even stepped in to help defend my mother from the harassment. We have complained to this location about the situation but no action has been taken & no follow ups were taken so far.
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October 2023 by Rizvon Shakir
Found the fabric we needed. That staff was helpful.
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May 2023 by genesis pinacho
It was really pretty,had all kinds of arts n crafts stuff
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April 2023 by Christi Howell
Although this store is larger than the store on FM 529, I didn’t find what I was looking for. I might have to buy my fabric online. I don’t like to buy fabric online, as I like to feel the fabric. I wish they had more choices in apparel fabric.
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April 2023 by Maybell S.
The first time I went to this store it was great the lady was super nice and helpful when I was picking my fabrics she even gave me recommendations for the nicer time I try to make a hoodie. This time was horrible I felt judged as soon as I walked in me and my friends were being followed mind you two of us were black. We felt like someone was following us so we kept walking and every time they would ask us if we needed help with anything you know as employees do when they suspect you have something. So me and my black friend spilt up from the non-colored to see if they were actually being racist and yup as expected they followed us. Safe to say I don't recommend if you are black to go here.
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March 2023 by Paula Riggs
Very helpful staff. Great fabric and craft supplies. Well stocked. Good deals to be had. Coupons great.
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February 2023 by Alicia Mendoza
Good selection of fabrics here. Wish they carried more Kona Cotton colors and quilting cotton, but overall, you should be able to find what you need. Knit selection is pretty plentiful as well
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February 2023 by Cheryl Coleman
There is always something interesting, something that I hadn't seen before. The ladies that work there are helpful. The store is normally clean, but for a store with mostly women, the restroom could be cleaner.
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January 2023 by Mo Whitney
Money grubbing franchise always trying to extort the max they can from you. Refuse to honor the price online, just very unhelpful and rude. It’s a chain wide problem too. They offer coupons and then put everything in the store on sale so you can’t use them.
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January 2023 by Morgan Whitney
Money grubbing franchise always trying to extort the max they can from you. Refuse to honor the price online, just very unhelpful and rude. It’s a chain wide problem too. They offer coupons and then put everything in the store on sale so you can’t use them.
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November 2022 by Jacque Frost
Well stocked and organized store...nice, friendly and helpful staff! Moderate pricing, nice sales, and selections! Some items have better deals online than in store, although a great idea to visit store to view various items to determine which better suits your needs.
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November 2022 by Ralonda Johnson
Went to this store on monday to find a zipper for a jacket. I am not a seamstress. I ask for some assistance from an employee there. She instructed me to go measure my zipper at the cutting counter which had 2 customers there with another employee. I stood there for 5 mins while the talked for a while. Then the same employee came and said you can go there and use the measurements. I was still confused as to what I was supposed to measure and what size I needed. As I stood at the zipper area employees passed without asking if I needed any assistance at any time. There is no customer service at this store and would not recommend them or shop here. JOANN fabric has no customer service!!!!!
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November 2022 by TiffanyK Stout
They messed up my online order, blamed it on me and the girl behind the counter looked like I had wronged her in some way. Quite frankly, this Joann fabrics was a disappointment, but because I have shopped at Joann fabrics for 35 years, I would never rate ANY Joann s less than 3 stars. Will not be returning to this location
