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March 2024 by Melissa Williams
Great pricing, solid work. Jon is always smiling!
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March 2024 by Mark Genitempo
If I could give zero thats what I would rate my experience at IMS. John was very rude and belligerent!! I took my s60 volvo to IMS and John said he could fix it for $3,000.00 dollars. Well, $5,000.00 dollars later. It was not fixed and it took the Volvo dealership 3 months to fix the damage that IMS’s mechanic mess up!!Well , some people don’t learn their lesson and i took my 2001 suburban to him for a simple blinker/ headlight( running lights) repair. I was thinking ok… they should be able to do this. Well not so… the blinker was repaired but now both running lights are not working ( one of them was working and now both are not working)!!When I confronted him to tell him I was not happy about the work , he proceeded to yell at me and belittled me. Now I have thick skin BUT I HAVE NEVER EVER BEEN SPOKEN TO BY ANYONE LIKE THE WAY JOHN SPOKE TO ME.Needless to say …. I will never go back there again again. And warning to anyone that does.There are several complaints like mine … CHECK OUT ALL THE REVIEWS BEFORE YOU HAVE THEM WORK ON YOUR VEHICLE.
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March 2024 by Cedric Pasco
I recently took my car to IMS Mechanic Shop and was blown away by the exceptional service I received. From the moment I walked in, John was incredibly helpful and friendly, making sure all my concerns were addressed. He went above and beyond to explain the issues my car was facing and provided clear, concise solutions. The repairs were completed efficiently and my car has been running smoothly ever since. It's rare to find such reliable and customer-oriented service these days. New office, great space!! I highly recommend IMS Mechanic Shop to anyone in need of car repairs – ask for John, and you won't be disappointed!
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February 2024 by Mayank Panchall
I wish I could give zero star to this business. I only have complaint about the young owner. He doesn’t know how to talk to customers and He was super rude. He tried to overcharge me for the work. I strongly suggest not to work with them.
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February 2024 by Ashley Blaise
Best place to bring your car ? for small repairs!!! The joints that hold my car hood were bent, I bought it to IMS Jhon the owner was able to help me get it fix in less than 2 hours, at an amazing price! Thank you!!
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February 2024 by Kevin Kim
IMS is the place to go. They do a proper diagnostic check to find out the root cause of the issue and provide a very fair repair solution.Definitely don't think twice and support this local small business.
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January 2024 by Atul Patel
Good experience. The problem was not resolved immediately, but they were patient and did thorough check and resolved the problem. Strongly recommend.
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January 2024 by juan jjm
Too good for my tastes
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November 2023 by Luis Rodriguez
Update phone #
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September 2023 by Dallas Woods
These guys are awesome! Great customer service. Very glad I found them for my mechanic needs
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July 2023 by Sara Ziraki
We’ve been coming here for years now. Great service and great staff.Services: Auto engine diagnostic
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July 2023 by Emily Y
horrible customer servicetheres a spanish speaking guy very rude horrible attitudethey are not doing us a favor we are paying for a servicethey did a bad service on our truckdidnt check the truck correctlywent back and no explanationhorrible customer service!!!!!!!
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July 2023 by Hyejin Park
This is the place I usually come to fix or maintain my cars. Their fast and high quality services are unbeatable.
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July 2023 by Olen Gutierrez
Best customer service…. And very loyal asian owners ready to help in any car problems
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June 2023 by Sofia Nuñez
The service is exceptional and they are very fast. Got my car in for an issue and they were quick to repair it. The young man in the office is super cordial and attentive. 10/10 recommend.Service: Auto engine diagnostic
