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March 2024 by Krista Teague
Monica was friendly and had exceptional attention to detail.Angela was not friendly, told me some one had already taken care of my refund and never explained anything until asked why my refund was so low.
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February 2024 by Deborah Young
Love using h&r block each year. It's so easy to upload your w-2 on the app and then have someone do your taxes and all you have to do is go in and that person walks you thru from the beginning to the end explaining everything and what's its used for what your getting back and whatnot. If you have used them the previous year they can show you the difference from last year and so on. I took my kids with me and it was so easy and fast. Ive been using h&r block for years now.. Love h&r block
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February 2024 by Roland Miranda
All very professional
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April 2023 by V. T. C.
This is by far one of the worst experiences that I've ever had. I walked in and no one greeted me. Then a white, bald man appeared from behind a cubicle and just looked at me and finally said..."Are you looking for your husband?" That's it. They aren't pleasant here. I overheard other employees (including the bald white man) talking about another customer who told them that they are running late because of their housekeeper. That is extremely unprofessional.Also, the CPA that handled our taxes, Doris Howard, who is supposed to be the Senior Tax Accountant, was downright terrible. My husband arrived earlier than I did due to my work schedule. When I arrived and sat down, I said "Hello." She said nothing. She didn't even acknowledge my presence. While she was filing our taxes she kept taking personal phone calls on her cell phone (and her ringtone was extremely loud--she never silenced it). While she was on the phone she said, "Hey, I'm with a client, I don't know how long I'll be." Seriously? This is how a senior CPA acts? I'll be reporting this place to corporate.
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April 2023 by Val J.
This is by far one of the worst experiences that I've ever had. I walked in and no one greeted me. Then a white, bald man appeared from behind a cubicle and just looked at me and finally said..."Are you looking for your husband?" That's it. They aren't pleasant here. I overheard other employees (including the bald white man) talking about another customer who told them that they are running late because of their housekeeper. That is extremely unprofessional.Also, the CPA that handled our taxes, Doris Howard, who is supposed to be the Senior Tax Accountant, was downright terrible. My husband arrived earlier than I did due to my work schedule. When I arrived and sat down, I said "Hello." She said nothing. She didn't even acknowledge my presence. While she was filing our taxes she kept taking personal phone calls on her cell phone (and her ringtone was extremely loud--she never silenced it). While she was on the phone she said, "Hey, I'm with a client, I don't know how long I'll be." Seriously? This is how a senior CPA acts? I'll be reporting this place to corporate.
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April 2023 by V.T C.
This is by far one of the worst experiences that I've ever had. I walked in and no one greeted me. Then a white, bald man appeared from behind a cubicle and just looked at me and finally said..."Are you looking for your husband?" That's it. They aren't pleasant here. I overheard other employees (including the bald white man) talking about another customer who told them that they are running late because of their housekeeper. That is extremely unprofessional.Also, the CPA that handled our taxes, Doris Howard, who is supposed to be the Senior Tax Accountant, was downright terrible. My husband arrived earlier than I did due to my work schedule. When I arrived and sat down, I said "Hello." She said nothing. She didn't even acknowledge my presence. While she was filing our taxes she kept taking personal phone calls on her cell phone (and her ringtone was extremely loud--she never silenced it). While she was on the phone she said, "Hey, I'm with a client, I don't know how long I'll be." Seriously? This is how a senior CPA acts? I'll be reporting this place to corporate.
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March 2023 by Brittany Elliott
Very good experience and reasonable price and knowledgeable
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September 2022 by Bonnie Cloninger
Very professional service
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April 2022 by David 1477
How can a tax professional be angling for a fight?Really had a bad experience with Monica Kopp
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March 2022 by Wil n Holly Jessop
Pu was very knowledgeable, kind, and got me out in a timely manner
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February 2022 by Sylvester Joseph
Doris is responsive, attentive, and exceptionally helpful and professional. She's been taking caring of me for several years now and I pray she stays around as long as I do.
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February 2022 by Bob Seaskulls
Been having taxes done there for years and very satisfied with them.
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September 2021 by Cliff l Mccammon
Awesome
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May 2021 by Hugo Ramirez
When they do taxes they are not accurate and if they are wrong they want you to figure it out and do all the work to figure out and they are overpriceDo not use them use somebody else they’ll do it right and cheaper
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May 2021 by Jeffery Garland
Great business hard working personal
