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March 2024 by Michelle B.
Half-ass work. I was told by the salesman that both small leather straps would be identical with the yellow thick stitching. Know it wasn't my bag was half done.
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October 2023 by Lauren Guerra
They did absolutely beautiful work resoling my heels. They even let me decide on which type of sole I wanted.. smooth(original) or textured(anti-slip). When I picked them up, they looked brand new, no scuffs on the soles! And they even cleaned my heels for me. Overall, they did a wonderful job and I absolutely would recommend this place for any shoe repair needs!
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September 2023 by Joitza Henriquez
They did a great job with the sole. However, my wedding shoe is white and I got it back all scuffed and dirty. They didn’t say anything, and now I’m stuck with a dirty white shoe for my wedding, not too mention having to pay a few dollars shy of $100.
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September 2023 by Natasha K.
This place is the BEST!!!! VERY professtiona!!! The drive and money is definitely worth it!!! Andy was helped me and he was great . will definitely be coming back!!!
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August 2023 by Dante M.
I brought a pair of brown leather Bally minimalist style sneaker in for a sole replacement, the original sole dry rotted due to age and setting in a bag and box for years. Granted i bought these shoes new well over 9 years ago for about 350.00. So rather than throw them away, I decided to have the shoes repaired. After consultation i was told by one of the cobblers that they did not have a Bally sole to match the shoe, but they've repaired many sneakers for example Jordan's and other brands. I paid 160.00 for the repairs, and I was told the repairs would take about 6 weeks. Fast forward to today August 21, 2023, I get a text notification that my shoes where ready for pick up and this is what I received! I'm highly disappointed in the outcome, my sneaker looks like a hiking boot hybrid sneaker! In my opinion they look atrocious! I going to give these away to a homeless guy or take them to goodwill! I must admit the leather work looks nice, but the shoe is horrible looking with a boot sole. Here's before and after pictures!
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July 2023 by AMOR LUX
Good quality repair just way overpriced I paid more for the repair than I did for the shoe. And it was only a minor repair.
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July 2023 by Chau Khong
I brought in a leather crossbody bag hoping they could help me punch an extra hole on the strap. They did it for me free of charge when I offered to pay. I’m definitely bringing my leather goods next time if they need repairs.
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June 2023 by AJ S.
I brought my favorite pair of Boots that my Mama gave to resoled. They did an excellent job! Andy was very polite and helpful. Now I have what feels like a new pair of boots!!
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June 2023 by Mindy D.
I went there Saturday afternoon before closing, need to patch the bottom of my dress-shoe for the trip on next Tuesday, the young man there was very nice and rushed my order and ready to pick up Monday afternoon! Very pleased with the quality and timely service! Thank you!
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May 2023 by B W.
Always do a great job. Timely and reasonably priced. Highly recommend this place. Owner sometimes cuts some good jokes while you are waiting.
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February 2023 by Chris Castille
This place just blew my mind!! I just want to say when you guys look at the before and after on these Dior Sandals you’re going to trip out.The team inside were knowledgeable, polite and professional. Communication and the turn around time for the repair was precise. And all this for 75.00!!!! Thank you for restoring or what I say resurrecting these shoes. You guys go check them out.
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February 2023 by Keridwyn Matthys
Absolutely floored by the work these guys do! Everyone is super kind and helpful, and my husband’s boots that were basically in shambles are unrecognizable. Will definitely be back!
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February 2023 by Aarthi Parvathaneni
Not the greatest quality or craftsmanship especially for the price! I came here because of the convenient location but I recommend going to Al's Handmade Boots in midtown instead. There you get quality craftsmanship, store owners that care and a great price!
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January 2023 by Aarthi P.
Not the greatest quality or craftsmanship especially for the price! I came here because of the convenient location but I recommend going to Al's Handmade Boots in midtown instead. There you get quality craftsmanship, store owners that care and a great price!
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December 2022 by Kristin Huntoon
Very helpful! Great service ? I will be back with future repairs