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January 2024 by Sean Hudson
Chris and his team have been working with me for the last 5 years to assist with my home automation goals of my home media system. Its a very complex and integrated system and the work was done remotely. I appreciate their level of dedication and commitment. They are truly passionate about what they do.
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December 2023 by Ricardo Costa Contin
The guys that Houston Custom Installers sent to install my Control4 and home theater systems were truly a pleasure to work with. They showed up on time and were extremely respectgul of the fact that I worked from home. Chris spent several hours with me setting up all my lighting scenes and he never complained or tried to rush me. The system is really easy to use but I think its making me a bit lazy. LOL. I highly recommend these guys and I will use them again for all of my home entertainment needs.
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December 2023 by Anikka Harris
I wanted Chris to come out and remove my Control4 system because the previous company could never get it working right. Due to the way the house was wired I could not remove it so he reprogrammed it and I haven’t had an issue with it since. He was very friendly, extreme patient and he even explained to me how to troubleshoot the system myself if anymore issue pop up. I am super happy with the service and now I am even considering adding on to the system.
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November 2023 by Coazette
I looked around and received several quotes for installing our large screen TVs on a brick and marble walls. Many installers either gave us extremely high quotes or simply declined the job. However, we eventually came across Houston Custom Installers. They did a amazing job. Despite the heavy mount and the size of the 85" TV, the installation went smoothly and is sturdy enough to hold 10 TV's. They even cleaned up after themselves, leaving no trace of drilling or any work being done. I would highly recommend these guys.
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November 2023 by Good vibes only
Houston Custom Installers installed my Control4 system and my home theater. Overall, my experience with my new system has been outstanding. It's an investment that has not only enhanced the comfort and convenience of my home but also its security. I highly recommend them to anyone looking to upgrade their home automation and entertainment system.
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July 2023 by David Sustman
The came out to quote my house for home audio and theater, said they were two weeks out. A few days later they informed me they have a 3 month job coming up and wouldn't have anybody available to work on my project. Why say 2 weeks, and why would you send everybody to the same job so nobody is available for other projects/customers?
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May 2023 by Thomas Campbell
I recently bought a new home in Katy and the first thing I wanted to do was get my cameras installed. After some research, I found Houston Custom Installers and gave them a call. I'm so glad I did. I was impressed with how quickly and seamlessly they completed the job. My cameras work perfectly and I have the peace of mind knowing that my home is secure. Im telling all of my friends and family about the amazing job they did.
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November 2022 by Jojo Kamson
I am in the process of using them, so far the initial follow up phone call has been on point.
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August 2022 by Nathan Anderson
Wow, called directly for a last minute install for my home theater....boy was i pleasantly surprised. The quality of work is outstanding, and the price is budget friendly...however there is nothing budget about the work. They are a super star, easy to work with friendly and clearly has a passion for what he does. Not often will you find a company that has just as much passion for your project as you do. Cant recommend them enough
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August 2021 by Prashant Sen
It’s extremely unfortunate that an otherwise well rated firm would behave like this. We wanted a quote for a security system and multiple sound systems, and had a lovely conversation with the person who stopped by, but nothing since. Six weeks later, still no quote received let alone anything installed. We called them more than once over that time but nothing more than “oh yeah we’ll have him get back to you”. Not the way to do business.
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June 2021 by Brian Buchanan
We decided to cut the cord and we called several companies before finding houston custom installers. They knew exactly what to do to make the transition seamless. We wish we had done it sooner. We save several hundred bucks a month and we don’t miss cable at all thanks to the techs at houston custom installer my rokus and control4 system.
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April 2021 by Hall Huffman
My experience with Houston Custom Installers has been amazing from start to finish. They were recommended by Control4 as one of the best installers in my area. After the rocky time I had with another tech that was a referral from a family member, I was on a mission to find the best. Houston Custom Installers delivered! They were awesome. Great service at a fair price. I highly recommend them.
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September 2020 by Jason R.
Excellent service and quality! Would use them again in the future!
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December 2019 by Matthew Coffey
Chris and the guys really did a wonderful job installing a complete Control4 audio, security and wireless networking system in our restaurant, The '401 Table & Tap. The job included 70V pendant/ceiling/wall mounted speakers, amplifier, battery backup, Control4 controller, security camera hard drive, networking switch/routers, all installed in a fan-cooled rack. In addition, Chris and crew wall mounted all TV's and added Control4 dimmers and IR repeaters, so all lights and TV’s can be controlled via the Control4 app. When we open the restaurant in the morning, all speakers, lights and TV’s can be turned on at the touch of a button on our phones! Chris has programmed everything beautifully, and we especially appreciate the lights automatically dimming in the evening. We were so happy with the restaurant installation that we had the Houston Custom Installer team come back to install a projector, 130” retractable screen, speakers, subwoofers, and wireless networking in our private event room next door to our restaurant. We’ve received numerous compliments on this system from our guests for picture, sound quality and most of all - convenience. They can wirelessly connect to Apple TV or Amazon Fire TV with their phones and laptops for slideshows or business meetings, and Chris added an iPad on the wall so guests can use our Pandora or Tidal music streaming apps for dance parties. Apart from the installation, if we ever have trouble or need assistance, Chris and the crew are always a phone call away. In the restaurant business, our equipment must be fully functional at all times, and prompt customer service is the most important qualification I’m looking for. There has to be an ongoing relationship, and these guys just absolutely deliver and we can rest assured we’re in good hands. Definitely give these guys a call for your home or business and feel free to stop by The '401 Table & Tap to see the whole system in action!
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August 2019 by Shelley Myers
Chris at HCI is such a great asset. He is so helpful and always responds back quickly when I have any questions. Our system works great and I love how Chris can personalize our settings. He’s also just a great guy.