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May 2024 by astoria stubbs
Its nice people are friendly and great workout.
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April 2024 by Valerie Nicole
I joined to have access to infrared saunas not really for the workout videos. The classes they offer give 1990’s home videos & I wonder if anyone actually uses them. I tried to cancel several times, but because of their awful cancellation policy I placed my account on hold-which they only let you do once a year. I finally decided to cancel and their two options were a 60 day notice (2 more billing cycles which would be $130+) OR $100 “immediate” cancelation fee... The manager John, is the person I always tried to avoid and a big reason why I wanted to cancel as well. He is rude, passive aggressive and honestly just creepy. This company needs to revisit their cancellation policy because honestly it’s a scam.
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February 2024 by Sabs Rivera
I tried my first HotWorx workout today and felt refreshed and calm afterwards.
I did the core workout, part of the isometric segment !
John, the general manager was awesome! *Informative, friendly, professional, knowledgeable about infrared and fitness. I appreciated the time he took to explain the main segments (isometric and HIIT).
The first visit you book includes a tour and information about the program with a staff member.
Other than that -studio is 24 hour member only access. Pretty cool.
There is even an app you can download called Burn Off where you can book and track calories which allows you to earn rewards. HotWorx is innovative and I look forward to coming back again!
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February 2024 by Fairdeal A.
Great workout. Love how the place is open 24/7
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January 2024 by Lauren Saenz
Hotworx has literally cured my acne! After being here for 3 weeks I have not had a breakout and i’ve been struggling for YEARS. Love this place highly recommend.
The only reason why I give this location 4 stars is bc the cycle room smells bad (kinda like sweat) which makes sense but it would be nice if it was more up kept. That’s the only con.
Also it would be nice if people understood that multiple people can reserve a room at once. No need to get all weird because I decided to join you in hot yoga or something (they allow up to 3 people per room).
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November 2023 by Rachel Fox
Wonderful location & they have some excellent promos running as well & great businesses surrounding too! Love this spot.
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July 2023 by MJ Quinta
Experience on the gym was ok. It is nice that you can sweat inside a cabin by yourself 24/7 and you can detoxify while working out. The idea is innovative, but personally I needed access to another gym because It was not enough workout for my body type. On top of that, they told me the videos changed every month, but not and it can get very boring if you come here often.Management should start thinking about more ideas of how making the experience better so people stay, instead of being deceiving and getting their money from stupid cancellation process. Be aware 60 days cancellation notice is basically 90 days, because you need to send it via certified mail and one day late, is another month you have to pay. so if you want to cancel two months before, plan ahead of time and send your letter 70 days ahead of time or something.At the end I just canceled immediately, which is another 107 fee. Is a shame it didn't work out. I really liked the fact I had access to a sauna, but the price vs what I get is not equivalent.
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June 2023 by Kristen Behrens
This is a d*** idea for Texas.Texas is naturally hot, don’t pay extra for this nonsense. Turn the AC off at home or go workout outside
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May 2023 by Mackenzie L.
Great business and staff! I love coming here and it's been beneficial for my health. Highly recommend!
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April 2023 by macy bennett
I joined hotworx almost 2 years ago. They provide awesome workouts 24 hours of the day. I never had an issue with my account until I joined with this location. After not using my account for 2 month I decided to cancel it. I came into the location and was told my only options were to pay $60 a month for two month, pay $99, or freeze my account for 3 months to think about it.
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April 2023 by Toni N.
Joined this gym a year ago or so and it was nice for a bit, but the workouts did start becoming very repetitive and didn't keep my interest very long. In October, I moved across the country so I attempted to go in and cancel my membership. I was dealing JOHN CIZEK (who I assume is the manager) and he refused to let me out of my membership. His claim was that they have locations all throughout the US. After going to the location near my new home, I find out that if I want to workout at this new location it's going to cost me $30 extra a month!! This delusional man thinks that I want to expand my membership when I really just want to be set free!!!! DO NOT JOIN THIS GYM UNLESS YOU WANT TO BE TRAPPED FOR LIFE. P.S. I'm not a Karen, I just really hate this establishment. P.S.S. I'll take this review down if you cancel my membership.
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March 2023 by Kristi S.
So, I actually really like this gym/concept. It's the customers I can't stand. They run off an "honor system" basis, so if you book a slot, you need to show up. Only sometimes people don't show up, or they take a room without booking it through the app. Many times I've showed up for my spot, only to find someone in the room with their friends (non members) etc. I wish there was a better way to track who is abusing the system.
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February 2023 by Alexandra Munevar Frencher
My husband and I love this gym! As someone with no prior workout experience, it’s so nice to workout in a private room and not feel intimidated by others. The workouts are tough but doable and you’re able to go at your own pace! 100/10 recommend :)
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January 2023 by Foster B.
Unreasonable contract requirements on cancellations. If there is any recommendation here, it is to go elsewhere. Stay healthy.
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September 2022 by Christopher Nations
Great staff, great place to go