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February 2024 by Erica Coolburn
Very nice rooms, security is a plus in the evenings, I love the breakfast it was amazing lots of food to choose from. Staff is very nice and very accommodating.Safety: Security at noght
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February 2024 by Mario Martinez
We asked for three rooms, and one handicap. And placed the reservation in advance. Neither of the three rooms was handicap. The only thing about handicap was the doors. The bathrooms had tubs, not walk-in showers. Only one hand rail grabs in the bathroom and it was next to the toilet. No one is going to climb over the toilet to get into the tub. Only one recepticle to charge the phone and that was next to the t.v.Rooms: I wouldn't stay there again. I needed a really equiped handicap bathroom. Room not to my satisfaction.
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February 2024 by Bob Metz
Easyaccess, safe
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January 2024 by Tatiana Hdz
Thank you so much for making our Christmas special. We arrived at 10 p.m. on Christmas Eve to a clean and comfortable room. It was a relief to have a comfortable place to rest after a long day. The Christmas music and beautiful Christmas tree made it even more special. Thank you! We will be back.
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December 2023 by Muneeza Qureshi
Such a nice hotel! Love staying at this location! Wonderful rooms, lobby, breakfast and staff!!!
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December 2023 by Naureen Rahman
I enjoyed my stay at this hotel! The staff and service was accommodating to all my needs. They were quick and friendly too. I will stay here next time I visit houston!
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December 2023 by Sean Donish Qureshi
This hotel is the best in the Houston area. Super super clean rooms. Staff is amazing and always take great care. Love the area and how close it is to everything.
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December 2023 by Chris Grossie
I drove up to 2 people being escorted out of the hotel and arrested. Can't blame the hotel for that but not a reassuring start to my stay.Checked in to my room and the TV didn't work. Front desk said they would send someone up to look at it. 2 hours later and still no maintenance worker. Tried to call the front desk but no answer. Walked down to the lobby where the clerk was just standing there with no customers and no reason not to answer the phone. When I asked when I could expect maintenance to come to my room I was told they were gone for the day and was put in a different room. My new room smelled damp and reading lamp next to bed didn't work but other than that it was okay.Don't expect a hot breakfast here. The restaurant on premises is "closed due to unforeseen circumstances" whatever that means. So breakfast served was pretty much just some cereal, fruit, and danish. Don't advertise a hot breakfast if you don't offer it!Oh, and I had to laugh when I saw a sign that said Gift Shop which turned out to have far less items than you would find in a vending machine (of which there are none)First time I've ever had a bad experience at a Holiday Inn Express.Food & drinks: Restaurant shut down
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November 2023 by Nathan Watts
This Hotel is in a industrial area so there no Rift Raft walking through the property. Hotel Room was Clean. Staff was friendly. Minor issue hair dry did not work. Free Breakfast. Not the best. But it is free.
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November 2023 by monica spitzenberger
You just don't feel secure their. Signs all over the place about safety. There was a form to sign at check in about no parties and such, which i had never saw at an hotel before. (I stay on a lot of hotels) The field in front was upkeep. The use a strong Air freshener the was awful, and made what ever smell they were trying to hide worse.Rooms: So soSafety: Did not feel safe at all.
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October 2023 by R. Mora M
Extremely convenient price and location
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October 2023 by Caitlyn Plemens
Clean, quiet, convenient, with friendly staff and good breakfast. Suoer comfortable beds too!
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October 2023 by D. Lee
When I pulled up there was a lot of people out front. An older Indian lady who I believe manages or owns the hotel watched me like a hawk, I was so uncomfortable. Hotel appeared to be nice until I went into my room bathroom. The sink had yellowish liquid looked like mucus or urine. Plastic used cup near the sink that was unwrapped. The tub was full of human hair. The toilet was dirty I had to clean it myself. Overall 2/5 stars, I will not return again.Safety: Felt safe
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October 2023 by EDEM B
Used dirty tissue papers were in my room when I checked in, and I issued the tv. Only the receptionist could come in to press something before the tv worksMy experience, I will never lodge in holiday inn again.The receptionist was the best, he was always helpful...but no more this hotel
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October 2023 by Christopher Coutino
I must say!! What a wonderful place to stay. They treat you like they're family or even better. Lol. Thanks Erica. Whenever in Houston I know where to stay!
