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February 2024 by Sarah Northrup
Rooms: Very nice and cleanNearby activities: Lots of stuff to do in the areaFood & drinks: They have a good snack area and in the morning they have a really good breakfast
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February 2024 by Dominique G
Hotel was good, location was convenient to interstate and has a Walmart within 5 mins for needed items. The free breakfast was very underwhelming compared to other locations I have visited. The staff were polite and the rooms were clean. We had some kids running around over our heads (no fault to the hotel) but aside from that I would stay again in the future if in the area.
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February 2024 by Lee Stewart
It was a great experience to stay at Holiday Inn Express & Suites....from the time I checked in until I checked out...the breakfast interaction was exceptional..the Chef ...Toni was very accommodating she also attentive to needs of myself as well as other her attitude was welcoming and pleasant. I look forward to utilizing this establishment in the near future...again a GREAT DELIGHT.Food & drinks: The breakfast was above and beyond what I expected.
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February 2024 by Mark Rembacki
It's a nice hotel. We came here for tonight's. We went down for breakfast this morning and it was almost over and the cook was very very sweet and she cooked us eggs especially just for us and brought them out to us. It was pretty awesome. I definitely recommend staying here and I'll stay here again.
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February 2024 by nathalie roux
Stranded for 3 days at the airport following canceled flights, very nice discovery. Big room. Breakfast included. 15 minutes from the airport. No view but just passing through. Very comfortable bed, large bathroom. The only downside is the noise of the heating. Device to be changedRooms: Spacious because superior. Very calm. Very cleanSafety: Vigil at night. VideoFood & drinks: Breakfast included. Very correct for me because I don't eat lunch. Takeaway sale next to the entrance and super cheap
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February 2024 by Jason Van Curler
The pool is broken, but they won't tell you. The tvs don't work. This should be a motel 6 with all the stains on floors, beds, and walls. IHG should be ashamed to have this represent their brand. The hotel actually called me (after reporting them to corporate) and blamed me for not asking the right questions while booking. Pure class
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January 2024 by Jimmy Julme
Checking in process was very smooth, Tara the lady who assisted me greeted me with a warm and friendly welcome. I must say she went above and beyond to assist me, and I greatly appreciate her dedication to assisting me. 10/10 for her. I would definitely recommend friend and family to this hotel. Tara and Miss Crystal made glad I chose this hotel. I hope I spelled their name right, if not forgive me.
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January 2024 by Feliz Mendoza
Great front desk service (mark)
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January 2024 by Nathaniel Kritzer
I had a very bad experience with this hotel. I arrived late (after midnight) and had pre-paid for my room for two nights. On checkin, they required a $100 deposit for incidentals, which I paid. Once I got to my room, the front desk attendant called and said it had not gone through, which was incorrect (I had a verification from my CC company on my phone).I left my room (after midnight, mind you), and I went down to the front desk to show them they were mistaken. Even when I showed clear verification I had been charged, the attendant claimed she “could not see it” on “her end” and demanded that I be charged again or be sent away (in the middle of the night) from the room I’d prepaid for!Having no real choice, I paid again. Again, a verification came up immediately on my phone showing I’d been charged. The attendant claimed she still could not see it on her end—she called her “manager” who apparently told her to keep it up and make me pay AGAIN. Having already prepaid for the room and paid the deposit twice, I paid AGAIN with another card. Again, she said it “didn’t go through,” even though my banking app clearly showed I had paid. I asked to speak to the manager and was told the manager was not in on the weekends.At this point I left the front desk, went back to my room, and went to bed. This was an unbelievable, absolutely ridiculous experience with incredibly callous and poor service. STAY AWAY!!!!!!
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January 2024 by Deb
Be careful! Cars are being stolen in the parking lot plus my car was hit while parked and the driver just drove off. Also, I didn’t have heat in my hotel room. However, I will say the staff was nice.
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January 2024 by Ana Pagella
That management fired several people who kept the hotel afloat, they were left with staff who didn't even wash the bathroom, let alone change sheets... but everything is paid for.
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January 2024 by Stephanie Marie Cervantes
My stay here has been GREAT! Rooms are nice and clean, and smell very good! TRISH our housekeeper was awesome, and so helpful.The gentleman in charge of the breakfast during the week does an amazing job!On the weekends the lady TONI in the kitchen is amazing, very nice with good conversation!Overall, GREAT STAY SO FAR AND WILL BE BACK!
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January 2024 by Ron Smart
Excellent customer service when checking in and at breakfast. Special "call out" to Toni for the great breakfast setup and assistance!!
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January 2024 by Nancy Faulkner
The breakfast lady Toni was
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January 2024 by Shana Lancaster
The rooms are very clean and the breakfast was very nice. Toni was very hospitable and made us feel welcome.
