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September 2024 by nicole alred
If you want to see how smooth a shop runs, sit around the customer service desk about a half hour and all will be revealed. The shop and the front desk have strong communication as well as the different levels of management. Trey was running the show that day and he was happy to make sure I knew what they knew about my car’s situation by way of showing me the damage on my car and explaining the different approaches. Seeing it was everything and helped me make an informed decision. Beyond that and making sure the part was at the shop expediently; Trey took time to call about my service contract and help me make decisions about ways to pay. No part of the process was veiled and every attempt to be sure clear understanding was made. Trey went above and beyond in his kindness and knowledge. It helped me feel involved in the repair process and informed. Thank you for helping me but also being a shop worth visiting!
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September 2024 by Heidi Giles
Customer service is amazing here!! They even call you a Lyft to bring you home and pick you up!
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August 2024 by Pedro Silva
Great and fast service!
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August 2024 by Dolores Jean Lopez
Everybody was so respectful, courteous, awesome, and the price was great
They treated My Car like their own car. How awesome is that?
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August 2024 by K White
I appreciated the transparency. As a woman, I am always vigilant about auto cost and repairs. Although it was not the outcome I’d hope for, the service was quick and I was not price gouged. Mr. Stan and Mr. Alex are the BEST! Also, to prevent you from having to wait, they provide a car service!! I will return again and again. KW
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August 2024 by chet farmer
Great job, clear communication, and prompt service! Will definitely be back!
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August 2024 by James Lucente
The team here saved my butt when my brakes unexpectedly died. They got me in quick, sent out an eval and got a quote. I was blown away by their transparency, diagnostic report they sent via email/text (super neat if you’ve never used this), and had my car ready to go. If you have any auto needs in the heights area, I highly recommend bringing your car here.
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August 2024 by Raghu Athre
Excellent customer service, reasonable prices, and courteous.
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August 2024 by Christian Gramar
This place is great! I was in and out with an oil change and they made sure I was very aware of every step of the way! Strongly recommend!!
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August 2024 by Mary Flores-Price
I was on the freeway, engine light came on. I googled, called and Stan kept me calm and told me I was close to the shop. I arrived, they were Friendly, fast and took care of me right away. I feel I came to the right place for my Mercedes! Thank you!
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August 2024 by Alice Weaver
Changing out the whole motor took less than a week. It runs great and everyone I taled to at Heights Autohaus was both helpful and friendly
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August 2024 by Ben Sacks
Great, same-day service on a newer model European car. Stan was a pleasure to work with and was honest, transparent, and helpful through the whole process. Would not hesitate to return for next service. Thank you!
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August 2024 by Bette Channell
Always helpful!!!❤️
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August 2024 by MarySmith Overbey
They sent me a coupon in the mail so I checked them out for my oil change and they were great!! Super friendly staff and they worked with me on pricing!
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August 2024 by Allison Blount
Wonderful customer service and very quick!
