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September 2023 by Cassandra M.
I dread trying to find a new place to get my car serviced. A quote doesn't always mean anything. Sometimes there are hidden charges. And finding a new place to get vehicle services as a woman is worse. If you know, you know.I chose Hare Repair based on their great reviews. I called to make an appointment and they are busy. You can't just pop in without notice and have your vehicle serviced. That is another good sign.First of all, Rhonda is the main point of contact before service (quotes, scheduling, etc.). She is a dream. She is responsive, nice, funny, understanding and knowledgeable.When I arrived the morning of my appointment, Rhonda was not in yet. No problem. Other people were there. I was greeted by my name, having never been there before. (I wish I had gotten his name. Also very nice and personable.). The gentleman who greeted me asked what I needed. I explained that I needed brakes work but I wasn't sure if I needed front, back or both. I added that I am getting ready to make a road trip through several different states and I want to make sure that my car is ship-shape. It ended up being a good thing that I mentioned that. Back to that later.I dropped off my car when they opened, 7am. I received a call from Hare Repair at 7:50am that informed me that I need front brakes and he gave me a price LESS than what I was originally quoted. Not a lot less, but less. How often does that happen? Great! I received a call around 10:15am informing me that my car was ready and they replaced a couple of external bulbs that were out. This is where it goes back to me mentioning the road trip. When I picked up my car Rhonda said, "You don't want any lights out on a road trip." No, they did not call me to ask if they could replace the bulbs at a cost. But, I appreciate that they were thinking of ME while out on my road trip. Yes, that is a little more money that they made but I feel that isnworthbit for safety and peace of mind. Honestly, I know vehicle maintenance basics, but they could have told me that I needed both front and rear brakes and I would not have known differently.I was a little torn between 4 or 5 stars. The ONLY reason I considered 4 stars is their business hours. I repeatedly missed opportunities to schedule my service because they close at 2pm/3pm. However, I am so very happy with the people and the service that I must give them 5 stars. I will definitely be a long term patron.
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September 2023 by George James
Great service for a fair price.Ownership is good honest people.
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August 2023 by Lisa Seifried
Thank you so much. Rhonda my mom loves you. Best Service! Very honest. Been going there for years. I highly recommend!!!!!!
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August 2023 by L. O. (SweetnLO)
My family has been coming to Hare Repair for nearly 40 years. They’ve always taken excellent care of our older vehicles. We recommend them frequently to friends and family. If they can’t fix it, they know someone who can.
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July 2023 by Linh Nguyen
They're nice and honest people. Could not fix what happened to my shifted running board, but they said it's a bit out of their comfort, and they'd rather refer out to a trusted body shop instead of trying to fix it themselves and potentially damaging my car, which I appreciate.
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July 2023 by Michael Lammers
Everytime I come in here with my elderly, 250,000 mile car I tell Jim I'm fixing to get rid of it and buy a new Tahoe, and every time he convinces me otherwise (much to my wife's chagrin, Jim would also not approve of me ignoring my wife but we won't tell him that). At this point it has become an experiment in how long they can keep it going. Which appears to be forever given the quality of service and value they provide.Just an extraordinary, well run, customer focused small business. I'll be a customer forever. Jim and Rhonda are the best. Great work, fair prices, and no BS or sellups.
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June 2023 by Moon lindz
Rhonda, Jim and Ruben were very helpful!After submitting a contact request, Jim reached out to have me bring in my vehicle to check it out. Upon arrival, the staff was very kind. My car decided it no longer wanted the make the rattling noise lol, but regardless Ruben still took the time and effort to check for the noise. He drove it around the block to see if my car would make noise. Nothing. In the meanwhile, Ruben informed me of all the other services they offered. I look forward to bringing my vehicle in the near future. I definitely recommend this place. Thank you all!
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June 2023 by Maria Garcia
Jim and Rhonda are great and operate a professional business environment.
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June 2023 by Kim W.
I found Hare Automotive to be very responsive. Although I did not have work done with them at this time, I have saved them in my preferred business contacts list. I requested a quote, and after a few phone conversations to gather additional information their quote was much less than others. The warranty on the parts was also longer than others. Which I believe would provide a good value for any repair provided.
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May 2023 by Darwin Smith, MD
Unfortunately they don't work on Audi's but they were nice enough to give me a recommendation and I'm taking my car there. Would've loved to work with them and will be sending people to Hare in the future.
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May 2023 by RC P.
Trust is of the utmost importance when considering a car mechanic because they can recommend a complex repair that costs thousands of dollars or a simple fix that is free.I have visited Hare Repair three times and each time I know they could have easily recommended a more complex repair (or just charging more) and I would have said yes because I didn't know better but every single time, they told me exactly what the issue was and it was a lot simpler.The final experience is why you should choose Hare. I took my car in because I was experiencing rough breaking (felt like there was a pebble stuck between the brake pad and rotor) and the ABS light kept coming on. Since I did not want to risk a braking problem, I took my car in. They checked it out and realized I just needed to replace my ABS sensor and it was covered under the warranty that Hare gave me with my previous repair. I had no idea and was prepared to pay hundreds and instead left with a repaired sensor without paying a dime. Take your car here and you'll be taken care of.
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March 2023 by Vitalii Zhukov
Great value! Adequate, experienced and honest mechanics, friendly service.Helped me with the diagnostic so I was able to replace faulty module myself and save $$. Also fixed my suspension. Excellent service so far.Services: Electrical
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March 2023 by E BRO
They have worked on all my cars for over 20 years. Honest and they will be candid on whether or not you actually need to fix something immediately or it is something that can wait to be fixed. Great waiting area. Good people. Decent prices.
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January 2023 by Nicolaos Karavidas
The values they hold are the best... Honest people that do great work with good prices.
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January 2023 by Bob S.
Honest pricing for honest work. First time customer and will be a repeat customer. Went in for 100k mile service and oil change and tire rotation, wish I had found them earlier.
