-
October 2023 by Daniel Howard
I read other reviews of people who came in knowing the style they wanted, and instead ended up seeing so much of their hair chopped away. Today, I saw my hair stylist, whose name I won't mention, but who has been named in other posts, do exactly that. I know she understood what I was looking for because she said "oh, so you want your hair long, huh?" Unfortunately, the message was lost between those words and each aggressive slice of the scissors. All I could do was silently watch as the chunks of hair came falling down around my eyes - roughly three months of patient investment. She kept saying "I think that's short enough now" - and each time, I would say, yes, you're right, then remind her of the area that should not be cut further. But apparently she had other plans for me. Between the scissors and the clippers, she seemed compelled to keep trimming more and more away.My diagnosis: A perfectionist, likely with good intentions, who just couldn't let herself stop until she had adjusted my hairstyle to one that she's very familiar with - a little boy's cut.I'm putting up three stars because, in all honesty, the cut actually looks great. It's just not what I went in there for.
-
August 2023 by Anna Sabido
Awesome experience, great hair - perfect priceServices: Blowouts
-
August 2023 by Nicole Sergent
excellent cuts for an affordable price, great customer service, always feel like family here-all the appreciation for helen!!Service: Haircut
-
April 2023 by Laura Vega
Rosa did an amazing job!! I love the color very professional work. I'm so happy with the results ☺️Services: Hairstyling
-
March 2023 by sierra holder
***EditI called to try to see how to get this fixed and if any cost. They refused to tell me the cost. I haf to look up online. She lied and said thwy had no prices set. the lady Rumi or Lumi is rude and would not transfer me back to the owner.I had to end the call and call back twice because they put the phone off the receiver. Now they wont let another stylist fix this hack job and want Rose to fix it.Don't go here, run far away. They will complain about time while you sit in their chair make you feel like the issue. i felt miserable and each staff member is rude. No one actual cares about business just moneymI called and asked for an apt and said I wanted a long layered bob cut with some texture. They said ok and the apt was booked.When I arrived I stated my haircut style and showed multiple images. I repeatedly stated throughout the entire interaction what I wanted for my hair. I was pressured into getting colors and highlights.I tried to stick to just the haircut but they pressured me more and I agreed at the price of 70. *Rose* first stated 100 but as I was hesitant She said 70. The reason being I was to have my base hair Dyed reded and then highlights that where purple or different red.I kept stating I do not want to be a brunette anymore. Normally I Dye my own hair at home with no issues.. I was really nervous as she didn't seem to listen at all. When dying my hair she ignored me when I told her where I knew more Dye was needed for my thicker areas. The result was my hair being brown and just some red highlights.I will include what I was promised to try and get the colors versus what I wanted.Now to the haircut. I showed multiple images. I stated many times and explained I wanted a Long layered bob with some texture on the back.The hair cut is uneven. The back is uneven and now has to be retouched. It has long stands over the back that are distarcting and obviously uneven.This is layered but not long. They cut more than I said to and did so as they wanted to leave. They stated more than once they cared about going home than fixing their mistakes.Please never go here. The person cutting my hair doesn't even work there full time or as a full employee but just helps out. I do not know if she has a cosmetic certification.They were the only salonist in the salon. Had I known that I would have not booked here.Now I look like freak and I am crying. I have To find another salon to get this retouched for highlights and the back cut even.Please go elsewhere. Below is the color they said they could give and this is what she did instead. It isn't the hair cut ..she cut ut ev more shorter. Just showing the colors I ended and said she could do versus what they did.Services: Hair highlighting
-
January 2023 by Marya Sokha
I am very upset with this place. This is my second time going here. First time was last year and I asked the hairstylist to trim about a couple inches off and she did just that. And I was happy with it.I rarely get a haircut. I only go in for a hair trim because I like long hair and I go I probably once a year. This time around there was a different hairstylist. I believe her name was Rose or Rosy.I told her I wanted to trim maybe 5-6inches. She shows the amount of hair that is and looks about right. She asked if I wanted layers and I said thats fine. Just a little. I don’t like layers but thought a little bit of it wouldn’t hurt. She then started making conversation with me. The next thing I know I saw a bunch long strains of hair on the group and as she was trimming and cutting I saw how short my hair was. I was terrified. I told her that my hair was way too short. At some point I told her to stop fixing it. She still try to fix it but trimming and cutting some more. She wanted to style my hair and said I would look younger with this hairstyle. I never ask her to look younger or style my hair. I just want a simple cut 5-6inches off. She didn’t do that and I believed she chopped off almost 15 inches from my hair. I was upset.When I went up front to pay, the guy at the front desk probably the owner heard my concerning voice about my hair and asked “is everything okay”. I said no it’s not. My hair is too short. He responded “well I hope it grow fast”I could have just walk out and not pay but I didn’t. I paid and still tip 10% because I just can’t see myself not paying. I’m still upset at how much I lost my hair and the unprofessionalism this place is. I understand that an Asian salon doesn’t always give good experience and I would rather them be rude to me than chop off my hair that I can’t get back. I contemplated about writing this review thinking that it wouldn’t bring back my hair but I decided that someone need to see this and be careful next time you’re getting your hair cut here.If you see the picture below, my hair was chopped off more than 6inches
-
January 2023 by Marya S.
I am very upset with this place. This is my second time going here. First time was last year and I asked the hairstylist to trim about a couple inches off and she did just that. And I was happy with it. I rarely get a haircut. I only go in for a hair trim because I like long hair and I go I probably once a year. This time around there was a different hairstylist. I believe her name was Rose or Rosy. I told her I wanted to trim maybe 5-6inches. She shows the amount of hair that is and looks about right. She asked if I wanted layers and I said thats fine. Just a little. I don't like layers but thought a little bit of it wouldn't hurt. She then started making conversation with me. The next thing I know I saw a bunch long strains of hair on the group and as she was trimming and cutting I saw how short my hair was. I was terrified. I told her that my hair was way too short. At some point I told her to stop fixing it. She still try to fix it by trimming and cutting some more. She wanted to style my hair and said I would look younger with this hairstyle. I never ask her to look younger or style my hair. I just want a simple cut 5-6inches off. She didn't do that and I believed she chopped off almost 15 inches from my hair. I was upset. When I went up front to pay, the guy at the front desk probably the owner heard my concerning voice about my hair and asked "is everything okay". I said no it's not. My hair is too short. He responded "well I hope it grow fast" I could have just walk out and not pay but I didn't. I paid and still tip 10% because I just can't see myself not paying. I'm still upset at how much I lost my hair and the unprofessionalism this place is. I understand that an Asian salon doesn't always give good experience and I would rather them be rude to me than chop off my hair that I can't get back. I contemplated about writing this review thinking that it wouldn't bring back my hair but I decided that someone need to see this and be careful next time you're getting your hair cut here. If you see the picture below, my hair was chopped off more than 6inches
-
November 2022 by vee68tiful
I had such an awesome experience...walked in asked for Helen because of the reviews. She was wonderful gave such good advice for hair care and my hair looks great too! ?
-
October 2022 by Duy Mai
I randomly found this salon when I was searching for a barber to cut my hair and my hair is quite difficult to cut. Here, they, hair stylist/barber and front desk, are very patient with you and listen to you in detail. Helen is the one who cuts my hair and she has a keen eye for what looks good. This place is very affordable and the final outcome of my hair deserves a 5 star rating. I highly recommend this place if you’re looking for any kind of touch up or complete makeover on your hair.Service: Haircut
-
August 2022 by Eric Marques
This lady was wonderful and so was the staff. Good location. Plenty of parking. I had long hair which I cut short and donated it to MD Anderson patients. So everyone - come on in and donate your long hair to a good cause! Prices are great! She even gave me a little shoulder massage afterwards. Great service!!Service: Haircut
-
February 2022 by Magda Rivera
Amy has been styling my hair over 17 years, she always has done a magnificent job.Services: Hairstyling
-
February 2022 by Miriam Rivera
Helen is wonderful! She's a very caring and kind person. Even having just lost her father she's as gracious as always.
-
February 2022 by Starr Nshtx
Helen did an excellent job ?
-
November 2021 by Brandon Scott
Helen was awesome! Very nice and went above and beyond. I had 6-7 inch long hair, and cut most off, and she took her time and did it right. Haircut and shampoo for $12! Will be back in 2 weeks.
-
October 2021 by Monika B.
Helen is amazing, Hair Lovers is the only place I trust to cut and color my hair. I've been going here for years and have NEVER had a bad experience. Helen really knows how to cut curly / wavy hair and does an great job putting red highlights on my natural silver hair. I couldn't be more thrilled with the outcome.
