H-E-B Pharmacy is known for its helpful and patient staff. Customers appreciate the associates' kindness and willingness to assist, even with complex queries. The pharmacy team works diligently, though some customers note the need for more staff to improve phone responsiveness and timely refill availability. Overall, the pharmacy is well-regarded, with the store itself receiving high praise, though a glitch in the digital coupon system has been identified and requires attention.
