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February 2024 by KC “KC” M
By all the looks of these one star review it makes complete sense. I did a donation drop and accidentally gave two boxes with nice purses and went back in 5 minutes later saying I needed them back. I was told that they did not have them (I found my empty boxes) and that in order to get them back I would need all colors and and brands of every purse. Seriously? They were just there. They obviously took them and didn’t care. I told them my client just passed away and these are for her kids. They didn’t care. One employee even got an attitude with me and he was sent home. Very janky in my opinion. Go to habitat for humanity if you care where your belongings go to.
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February 2024 by Z. ISM
This story is very nice. But the tip isn't good They want many tip. I shop there because I don't have the means. They embarrass me by asking for a type. People give everything for free there donation Also a bit expensive as a second hand store. I don't think it's right that they ask for a type.
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February 2024 by Gloria Ekezie
Was shopping here and walked out to my car towed away
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January 2024 by Amanda Dyson
Went today but didn’t buy anything. Everything I was interested in was extremely overpriced.
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August 2023 by Eric Getz
Do you ever get the feeling a store has been staged just for you? ? says ?!
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August 2023 by Miss Tiastori
I really enjoy thrift shopping but the managers at this location make it not so great unfortunately. I purchased a large piece of furniture and explained to the cashier that I’d need to find a delivery person for pick up. She explained that if I couldn’t after 24 hours then I’d be refunded and the furniture would be resold. Unfortunately I was unable to find someone for pickup and the manager today (8/26) told me that it’s being resold and I would NOT get a refund. This was very disheartening. This is supposed to be a business that supports the community yet they are double selling/profiting off their promises. I will reach out to corporate about it because it very not great customer service to me. I was not expecting my money back, just a store credit and she still refused.
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August 2023 by Google user
Do you ever get the feeling a store has been staged just for you? ? says ?!
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August 2023 by Laura Garza
I used to love shopping here but now it feels so hostile trying to make a purchase with the new cashier they have . She doesn't seem like she likes working here and always gives smart*** remarks or gestures.
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August 2023 by SmanthaEspi Hernandez
I'm fuming ! This lady is so rude I can't understand why you work there if you do not like it . Horrible new cashier with a bad attitude!!!!
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May 2023 by Adam Dittmer
Jae, an employee at this location, is super friendly and helpful- I wanted to be sure and give her some recognition! I always enjoy this location the most among all others in the Houston area. Keep it up, y’all! ???
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April 2023 by Gabriel H Stockstill
Gus is such a great store manager. She was very patient and with me when I needed pricing on clothing. Thank you for being such a great manager.
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June 2022 by Anthony Dewstow
Good and large selection of clothing.Store was clean and fairly well organized.Organized by type and color.Very gapped doors on changing rooms.Decent place to spend an hour looking for something new to you.Lots of easy parking.
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May 2022 by Rob Sol
Always find some bangers here whether it's clothes or just lil knickknacks.
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April 2022 by Ismael Arevalo Murillo
goodwill is no longer a place where you can find something cheap, there are more expensive items than in a first-class store...the community objective has been lost, the checkout staff have the power to charge what they want and change the prices at their discretion
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March 2022 by ario
I haven’t been but yea
